The ticket was booked in the name of My daughter Ms. Swatimala Basu from Jaipur to mumbai vide PNR NO BEXEQY date of J > 29.03.10 leaving Jaipur at 21.30 hours. The return ticket was booked from Mumbai to Jaipur vide PNR NO H3FICB, date of J > 31.03.10 leaving Mumbai at 5.30 hours. both the tickets were " refundable". Just at afternoon on 29th March, it was revealed that she can not leave Jaipur because of urgent works. Hence we wanted to cancell the tickets. To our surprise, Jaipur - Mumbai was found as " nonrefundable" and refund amount was available only about Rs. 1000.00 at Mumbai - Jaipur flight which was less than 50%.we booked tickets at " refundable"status by paying more amount, then how we can not get any single paise? Jet will fill the seat with another W.L.Passenger means Jet will earn double from a single seat? Similar is the case of mumbai - Jaipur? Pl. mention us why we can not full refund amount?
Thanking you. yours faithfully.
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