Hi,
I am trying to redeem long accumulated JPmiles for the first time and I am disappointed by the response. I tried to book tickets in 3 months advance and I was refused. I tried to check for other days then was even more surprised non of the dates in 2 months were available. And on top of that I was given this number Tel - 91 22 40191000 and ext to contact Head of JPmiles program but this number always say "operator is busy" - try calling on any working day and hour. very frustrating and irresponsible.
I did not know this face of Jet all these years when I accumulated miles.
Can I expect some action and resolution?
91 9930134849
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