Jet Airways
NOT ALLOWED TO BOARD

BOOKING REF. / PNR: CVXGTA

DATE OF TRAVEL : 24.04.2012

FLIGHT NO. : 9W2484 KOLKATA TO GUWAHATI &

9W2575 GUWAHATI TO JORHAT

I HAVE REACHED AIRPORT AT 4.30 AM ON FLIGHT DAY AND THERE WAS ONLY ONE M/C AVAILABLE FOR LUGGAGE X-RAY AND IT WAS NOT SUFFICIENT FOR APPX 125 PEOPLE FOR THAT FLIGHT BOARDERS.

AND WHEN I REACHED BOARDING COUNTER APPX AT THE BOARDING CLOSING TIME AND I WAS TOLD THAT YOU ARE A COUPLE OF MINUTES LATE AND WE HAVE CLOSED THE COUNTER.

I HAVE THEIR SIGNATURE AND STAMP ON MY TICKET WHERE THEY HAVE MENTIONED REPORTING TIME OF (SIGNED MOMENT) 5.29 AM AS AGAINST 5.25 AM CLOSING TIME FOR BOARDING PASSES.

FOR THAT REASON I HAVE TO BOARD ANOTHER SPICEJET FLIGHT FROM KOLKATTA TO GUWAHATI AND JETLITE FLIGHT FROM GUWAHATI TO JORHAT, WHICH COSTS ME RS. 5982.00 4133 = 10115.00 INR WHEREAS I GOT REFUND OF APPX 1300.00INR.

I REQUEST YOU TO PLEASE LOOK INTO THE MATTER, I WAS SUFFERED DUE TO NON AVAILABILITY OF SUFFICIENT EQUIPMENTS WITH THE AIRLINES TO HANDLE SO MANY PEOPLE.

DESPITE OF REACHING AIRPORT WELL BEFORE THE SCHEDULED MENTIONED TIME BY THE AIRLINES I HAVE TO SUFFER FINANCIALLY AND MENTALLY.

I REQUEST YOU TO PLEASE GIVE JUSTICE TO ME.

THANKS AND REGDS

PRAMOD KUMAR MITTAL