Inconsumercomplaints.com » Cars & Transport » Review / complaint: DHL - A blouse which has been stuck in customs fr more than a month | News #35416

DHL
A blouse which has been stuck in customs fr more than a month

Hi,

I am an Indian citizen, we at our weddings wear a 3 piece outfit A friend of mine (from Australia) is getting married in a week. She had sent me the blouse in january for alteration.

U will find below a status report of DHL, the courier was sent in January. March has started but the courier is till stuck.

I had given DHL all options, namely

1) courier it back to Australia (the sender),

2) charge me the custom duty,

3) give me 2 days n courier it back, or

4) talk to the custom officer whose number i have given to you n get it out.

The blouse was sent to me for alteration by a friend of mine from Australia. I had explained this to them hundreds of times, now her wedding is in a week and they still havent been able to release it. Now since the purpose is lost, i have asked them to keep the blouse. I cant believe that for 1 blouse it has taken them more than a month. In response we have decided to lodge a complaint from both sides for all the inconvenience caused to us.

THIS IS THE LAST TIME I WILL ASK ANYONE TO USE DHL... THE WORST SERVICE AND NEGLIGENT RESPONSE FROM ANY ONE AT DHL...

Tracking

Result summary

Airway bill: 8713348490

Clearance delay

Monday, March 01 at 17:38

Washington - Ronald Reagan National, DC - USA - Delhi (New Delhi) - India

Monday, March 01

Time

Location

Clearance delay

17:38

Delhi (New Delhi) - India

Sunday, February 28

Clearance delay

14:50

Delhi (New Delhi) - India

Saturday, February 27

Clearance delay

17:44

Delhi (New Delhi) - India

Friday, February 26

Clearance delay

19:09

Delhi (New Delhi) - India

Thursday, February 25

Clearance delay

19:05

Delhi (New Delhi) - India

Wednesday, February 24

Clearance delay

18:21

Delhi (New Delhi) - India

Tuesday, February 23

Clearance delay

20:16

Delhi (New Delhi) - India

Monday, February 22

Clearance delay

19:52

Delhi (New Delhi) - India

Sunday, February 21

Clearance delay

17:47

Delhi (New Delhi) - India

Saturday, February 20

Clearance delay

20:39

Delhi (New Delhi) - India

Friday, February 19

Clearance delay

20:44

Delhi (New Delhi) - India

Thursday, February 18

Clearance delay

20:07

Delhi (New Delhi) - India

Wednesday, February 17

Clearance delay

20:54

Delhi (New Delhi) - India

Tuesday, February 16

Clearance delay

20:25

Delhi (New Delhi) - India

Monday, February 15

Clearance delay

20:25

Delhi (New Delhi) - India

Sunday, February 14

Clearance delay

17:15

Delhi (New Delhi) - India

Saturday, February 13

Clearance delay

20:58

Delhi (New Delhi) - India

Friday, February 12

Clearance delay

19:35

Delhi (New Delhi) - India

Thursday, February 11

Clearance delay

20:23

Delhi (New Delhi) - India

Wednesday, February 10

Clearance delay

20:21

Delhi (New Delhi) - India

Tuesday, February 09

Clearance delay

20:44

Delhi (New Delhi) - India

Monday, February 08

Clearance delay

20:09

Delhi (New Delhi) - India

Sunday, February 07

Clearance delay

17:29

Delhi (New Delhi) - India

Saturday, February 06

Clearance delay

19:49

Delhi (New Delhi) - India

Friday, February 05

Clearance delay

20:01

Delhi (New Delhi) - India

Thursday, February 04

Clearance delay

21:30

Delhi (New Delhi) - India

Wednesday, February 03

Clearance delay

20:33

Delhi (New Delhi) - India

Tuesday, February 02

Clearance delay

21:30

Delhi (New Delhi) - India

Monday, February 01

Clearance delay

21:14

Delhi (New Delhi) - India

Sunday, January 31

Clearance delay

17:31

Delhi (New Delhi) - India

Saturday, January 30

Clearance delay

18:41

Delhi (New Delhi) - India

Friday, January 29

Clearance delay

Delhi (New Delhi) - India

Processed for clearance at Delhi (New Delhi) - India

3:28

Delhi (New Delhi) - India

Arrived at Sort Facility Delhi (New Delhi) - India

3:28

Delhi (New Delhi) - India

Clearance delay

3:28

Delhi (New Delhi) - India

Thursday, January 28

Departed Facility in London-Heathrow - UK

10:13

London-Heathrow - UK

Processed at London-Heathrow - UK

5:06

London-Heathrow - UK

Arrived at Sort Facility London-Heathrow - UK

2:30

London-Heathrow - UK

Wednesday, January 27

Departed Facility in East Midlands - UK

23:56

East Midlands - UK

Transferred through East Midlands - UK

23:55

East Midlands - UK

Departed Facility in Cincinnati Hub - USA

9:20

Cincinnati Hub, OH - USA

Processed at Cincinnati Hub - USA

2:14

Cincinnati Hub, OH - USA

Arrived at Sort Facility Cincinnati Hub - USA

1:32

Cincinnati Hub, OH - USA

Tuesday, January 26

Departed Facility in Washington - Ronald Reagan National - USA

21:07

Washington - Ronald Reagan National, DC - USA

Processed at Washington - Ronald Reagan National - USA

21:04

Washington - Ronald Reagan National, DC - USA

Shipment picked up

17:19

Washington - Ronald Reagan National, DC - USA

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Copyright © 2007 DHL International GmbH. All Rights Reserved


Company: DHL

Country: India

Category: Cars & Transport

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