Inconsumercomplaints.com » Cars & Transport » Review / complaint: King Fisher - Customer service | News #361720

King Fisher
Customer service

Hi, this is the bad experience i had with king fisher. Me and my son (2 year) were travelling from Bangalore to london.we got baggage limit for both of us is 70kg. From Bangalore to mumbai i upgraded my ticket to business class.they changed my luggage to 74kg.i asked kingfisher employee allow me to drop my cabin luggage in to check in luggage why because i have a child i can't take 14 kg luggage with me.but she denied after requesting so much of time she agreed to speak to her manager regarding luggage.when the manager came in to picture same repeated and he was very rude and saying that we can't allow cabin luggage into check in luggage you are trying to overcome rules and so much of money is involved in this and also said to kingfisher employee cancel her ticket went off.i couldn't understand here is whats the problem to allow cabin luggage in to check in luggage.this is not the first time i am travelling with king fisher every time when i travel they used to allow the luggage.that's why i expected this time also.so i am giving this feedback with the assumption that kingfisher take my feedback into consideration and will not repeat the same with other passengers especially who are travelling alone with children.


Company: King Fisher

Country: India   State: Karnataka   City: Bangalore

Category: Cars & Transport

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