After a long time kosmo hyundai after submitting my complaint in consumer complaint hyundai customer care gave me three to five days time after that i'll recive a call from customer care they told me concern dealer get back to me after their call a mail come from the end of mr. Ashok from hyundai jalandhar is
Dear Mr. Vikram,
We have already replied you on your reported concern in our
below mail and request you to not to have any apprehension regarding the same.
For any further clarification, feel free to contact the
undersinged.
Regards,
Ashok Kr. Sharma
Kosmo Hyundai
jalandhar
On Tue, Feb 8 at 11:43 AM, Ashok kumar
wrote:
Dear Sir,
As per our discussion with you regarding the Non – satisfactory work done on
your vehicle on 08/07 at our workshop. I would like make you understand
that if there were any irregularities in the work performed by our dealership
then it would have been taken care immediately if you would have been reported
with in 7 days after receiving the car from our workshop. As you have requested
to get some work done today considering the repair work done on your vehicle after one & half year back, we would like
to clear that, we are ready to rectify your front left hand side door noise
problem, front left hand side seat problem and you complaint that water is
entering inside your car during rainy season. As a goodwill gesture we would
not charge any labor for rectifying the above mention complaints.
Moreover all other repairs which you want us to do in your
car will be done on payment basis.
Thanks & Regards,
Ashok Kr. Sharma
Kosmo Hyundai
jalandhar
N6208
09915070704
after this mail i got a call from customer care they asked me that your complaint is resolve then i told them that whenevr i'll pay all payment than y should i'll pay again (for all that work ) & they told me that we will send your case to concern department after that nobody take care for my complaints
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