Inconsumercomplaints.com » Cars & Transport » Review / complaint: KUN Hyundai Hyderabad - Damaging the vehicle interiors while servicing | News #366728

KUN Hyundai Hyderabad
Damaging the vehicle interiors while servicing

I had bought an i10 Auto back in September as a gift to my wife. We have hardly used the vehicle and even after 1.5 years the mileage is about 5200kms. The interior of the car was kept spic and span, very clean. But unfortunately when I gave the vehicle for service to KUN Hyundai in Hafeezpet in September they have spoiled the seats with their greasy hands. When I brought it to their notice, they tried to clean it but it was never the same as I gave it to them. I compromised then. Then again this week I took the car for service to KUN Hyundai in Gachibowli and guess what they screwed up the car seats even further. While they were trying to clean one seat that became dirty, one guy who washes the car externally and who cleans the tires kept his dirty/filthy hands on the car seat and was trying to vacuum the floor mats. They get these guys from a local village and ask them to clean the car. They use the same cloth both externally and internally. We expect our cars to get serviced and come out clean from the dealerships but they are coming out much filthier than the way we give it to them. I am not able to compromise this time, I have raised a formal complaint with Hyundai customer service number and am going to send the information to Hyundai senior management. This is not acceptable at all. Raghava from Hyderabad.


Company: KUN Hyundai Hyderabad

Country: India   State: Andhra Pradesh   City: Rangareddy

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google