This is to inform you that my new vehicle Xylo D2 which was puchase as on 1st of july, has got the 1st free service, which, i have done last week from mahindra carawale (baroda). Yesterday only the vehicle was break down and the black carbon as well as the bad smell like something was burning in the car, was coming out of the vehicle. Today i have again send the vehicle to check about the problem in mahindra carawale, they have check and told us that the vehicle is perfectly alright. There is not having any kind of problem in the car. But as i was concern about my car b'coz it runs in a company, i have send the vehicle to my personal Garage and within 10 min. he has told that the service department has not check the engine oil and filter oil properly. After that again i have talk to the mahindra carawale and told them about this matter, they have not taken this in care seriously, and told us the even now the car is perfectly alright. Then i have said to them that after now iof my vehicle will be burn by fire or something like that, then who will be resposible for that, they have told that is not their subject and also we will not taking any kind of resposibility.
Now Please let us know what is the better care should be taken from my side and also onform me should i go further for this bad service i have recieve from mahindra carawale.
Please let us know as soon as possible.
Regards,
Mishra Sachin S
9714147584
9722048486
S.R.Travels
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