Mahindra& mahindra xylo e4
Gear sliping problem

DATE : 27-01.

NITESH J. BHANSALI

202, ASHTAPAD APPARTMENT,

NR.KACHHI BHAVAN, PALDI,

AHMEDABAD.

(O) 07922130563

(M) 09327087805

TO,

THE CUSTOMER CARE MANAGER,

MAHINDRA & MAHINDRA LTD.

DEAR SIR,

SUB: COMPLAINT ABOUT GEAR BOX OF MAHINDRA XYLO E-4 MODEL

WE PURCHASE MAHINDRA XYLO MODEL E-4 AS ON DATE 19-09 FROM SHITAL MOTORS PVT.LTD., AHMEDABAD.(GUJARAT)

DESCRIPTION ABOUT OUR BILL IS MENTION BELOW.

INVOICE NO: SM/0397/09-10

DATE : 19-09

SERIAL NO : 92F41575

ENGINE NO: BV94F52308

CHASSIS NO : 92F41575

COLOUR: FIRY BLACK

KEY NO : 286

BATTERY NO : 2F9W4403692F9

AFTER PUCHASING CAR WITHIN 400 KMS. I HAD FACED PROBLEMS OF 5tH. GEAR SLLEPAGE IN RUNNING. I COMPLAINT

FOR THE SAME AT SHEETAL MOTORS ON THE DATE OF 23-09-09 AND THEY SET THE GEAR & RETURN CAR TO ME.

AFTER THAT I FREQUENTLY FACED SAME PROBLEM AND SEND MY CAR AS ON DATE 29-9-09, 14-10-09, 24-10-09

05-11-09. 04-12-09, 23-12-09, 28-12-09.

ON THE DATE OF 28-12-09 SHEETAL MOTORS SAID ME THAT THEY HAVE CHAGED OUR GEAR BOX BUT STILL WE ARE FACING

SAME PROBLEM. WE SEND OUR CAR ONCE AGAIN TO SHEETAL MOTORS ON THE DATE OF 12-1-10 BUT STILL WE ARE FACING

SAME PROBLEM AND I DONT THINK THAT THEY HAVE BETTER IDEA TO SOLVE MY PROBLEM PERMENENTLY.

SO I REQUEST YOU TO TAKE THE ACTION IMMEDIATELY FOR MY PROBLEM AND MAKE PERMENENT SOLLUTION FOR IT.

IF I WILL NOT RECEIVE THE PROPER SOLLUTION ABOUT THIS MATTER THEN I HAVE TO GO IN CONSUMER COURT SO THIS

IS MY REQUEST TO LOOK AFTER THIS MATTER IMMEDIATELY.

THANKING YOU,

NITESH BHANSALI.