I had an accident in my Mahindra Logan, on 13 dec on Kanpur-Etahwah highway, I went to V C motors, Kanpur for its repair. It took them 3 months for them to make the parts available and finally call me all the way from Chandigarh just to my surprise that, its engine was make awkward noises, rear view mirror broken, almost no cleaning done in 3 month, door locks wrecked, and above all there was nothing called pick up in that car. After showing the V C motors the situation they kept the car again and took another 2 months for repair. Finally I got my car with a bill of 2, 40, 000 and the insurance company, i.e. oriental insurance claimed that the company did car outing the first time and did not inform the insurance company because of which they can't give claim for more than 40, 000 (haven't received yet, its just a estimated figure and will for sure be less than this). After the whole payment I took my car, just to realise after few weeks, when i went for service in Jaipur (my home town) that, 1. the Chasis of the car (which was the major area of damage in the accident) hasn't been changed and is just repaired somehow because of which it is still somewhat bend and there can be no wheel alignment done. 2. Car gear pipes and other pipes are been held by M-seal and has not been changed, 3. brake pads are rotten (which was changed as in the accident tyre and the wheel was damaged.
Its disgusting and disgraceful to be attached to mahindra and mahindra-services in particular, other than a consumer case complaint again both the companies, now I am starting a drive to educate people I know and work with, and people in general about the Mahindra fraud going on, through its representative service comapnies.
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