HARRASMENT IN CASHLESS CLAIM
Sir,
I own a maruti wagonR U P 80 AL5558 and got the insurance policy renewed by Maruti Insurance (National Insurance) in Feb with cashless advantage.
I met with an accident on 16/09/10 and went to the dealer (M/S Prime Motors, Agra) on 17/09/10. I did all the formalities of the claim procedure.
By evening I recieved a phone call from the surveyor which really made me felt that i have done a big mistake by opting for maruti insurance for my vechile. I was really embarrassed to have maruti insurance as my policy.
It seemed as if I have to know before the accident how much my car wil get damaged. When I asked him about the W/S Glass damage he told me about all the leaglities of the insurance companies and made sure that i should never ever opt again for this insurance poilcy and told me that it cannot be done whereas it was damaged in the accident. I was remembering the face of the guy who had done my policy and had made various claims of hassleless and ease in case of claims settlement.
I was feeling cheated.
It was never expected such a erratic behaviour from a reputed and no.1 company of cars i.e. Maruti in india. I had faith on maruti which was shattered by this behaviour.
Is there anyone to listen to our complaints .???
Rgds
Hemant Pratap Sisodiya
9012340091
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