Following are my 2 complaints:
1. I was a bit late (15 -20 days) for my second free service. M/s Ravi automobiles at Chembur, Mumbai, refused to service my car free as I was late. The car had run only approx. 1000 Km by then.
2. The windows got jammed and wouuld not roll down and the doors were also too tight before the end of six months. The authorized dealer (Ms Ravi Automobiles) is not ready to help me in spite of the car being in warranty period. Since there is no offical customer greivance redressal forum at Maruti Suzuki Ltd. we are at a major disadvantage.
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