Respected Shinzo Nakanishi and R.c Bhargava
This is to apprise you that unfortunately we are the unsatisfied customer among others due to deceitfulness of your one of the Distribuitor in Amritsar named as “RISHABH FOUR WHEELS”
Firstly when we undergone the survey of benefits for buying Four wheeler form different available distribuitor in markets, we come upon that Rishabh Four Wheels are offering better packages in market and their way of behaving and looking after of clients is appreciable. So we make up our mind to buy Four wheeler from Rishabh Four Wheels. So, we visited their showroom and enquire about the “ALTO CAR” and packages. We found the deal better than other Distribuitors and their way of dealing found remarkable. After enquiring they used to give us call on everyday basis for insisting to purchase the Car on early basis due to some special packages going on that time.
In Showroom, we have been attended by Mr Sandeep (Team Leader-Rishabh Four Wheels) his way of attending and dealing was faboulous and he managed to convince us to purchase the car on that particular time for making us benefitted the special package going on that time (5th Sept;10 onwards). So we booked the car and gave first Cheque on 11th Sep;10 amount of Rs1000/-.
After that Sandeep continue to calls us to pay the down payment to avail the benefits of special package. Special Package includes RC of Car, Car Insurance, corporate discount of Rs- central locking, seat cover, Third year extended warranty and music system. I found this very lucrative so I referred my another friend in my office to purchase the Car from Rishabh four Wheels and given Sandeep's Mobile number to my friend. Then we went there again to pay the down payment Cheque. I given the Cheque amount of Rs 64000/- on 20th Sep;10 for down payment and I requested to Mr. Sandeep to put the cheque in account after 25th Sep;10 because in mean while time there are another cheques that had come to my account so I requested Mr Sandeep for the same, and he agreed and promised he will not deposit the cheque before 25th sep;10. But the first cheating he played with us and he deposited the given cheque in Bank on 21st Sep;10 and cheque cleared on 23rd Sep;10.
My account were now short of money now, so bank employee were my friend so he informed me that my cheques has come and there are short of money. We get very annoyed with this kind of behaviour of Rishabh Four Wheels's employee's Mr Sandeep. Then we decided to cancel the booking from Rishab and called their MD Mr. Akhil Arora for their staff's foolishness and request him to cancel the booking and refund our money. But he conversate with us very politely and apologised for his employee's mistake and convinced us while saying that this is technical error to present the Cheque on early basis. So we agreed and proceed further and manage all the loan formalities of our own.
Final day (8th Oct;10) when we went to take the car they treated us very pathetically. Mr. Sandeep did not give us third year warranty documents, RC and corporate discount on that day and apprise us that very soon he will manage to give us above mentioned things. But from 8th Oct;10 to till today (16th Dec;10) he is trying to make us fool and comitting he will fulfill all things very soon. I warned him many times that I will mark a complaint against him for false comitments but he said “do what you want to do”.
This was not enough the friend I reffered to Mr Sandeep for buying the car, he (my friend) insulted me in my office in front of so many people that he went to Rishabh Four wheels to purchase the car but Mr Sandeep cheated him also and made very faulty commitments to him. Although he was purchasing car on Full cash payment still he is victim of pathetic behaviour of Mr Sandeep.
There is very renowned person of Amritsar town is also a victim of Rishabh's poor service. We refer Mr Sandeep to that Client for booking two Cars on Cash payment. But Mr Sandeep did not give him proper service and then he decide to cancel the deal with Rishabh Four Wheels.
At last I want to apprise you that behaviour of Mr Sandeep and other staff is very absurd towards clients, we have been harrased by Mr. Sandeep and Rishabh Four Wheels, so request to you take necessary action and give us justice otherwise we have to take strict action.
Someone rightly said bad word of mouth about some organisation will effect their market.
What you suggest, do you think with this kind of false commitments and bad behaviour with clients will fetch more clients from market???
Looking forward for your kind justice.
Already i sent this mail to Md of maruti suzuki nd cc to helpdesk bt still there is no revert from company side also.
My Car No is PB02BD9540 (TEMP.NO)
Regards
Shubham Arora
9814549545
9815643421
You have two hands. One to help yourself, the second to help others.
Be Happy.
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