Maruti Suzuki India Limited
Plot No. 1, Nelson Mandela Road,
Vasant Kunj,
New Delhi-110070
24 December
Respected Sir,
Sub: MARUTI SWIFT DZIRE (LXI-PETROL) NOT DELIVERED TILL DATE.
This is just to remind you that I am very disappointed because your authorized dealer Novelty reddy and reddy motors pvt ltd., Tadepalligudam road Bhimvaram (Andhra Pradesh) has not delivered me the Swift VDI within the promised period given by them.
Booked date : 28-March
Promised within : 28-June (with 3 months time window)
Present Date :20-Oct (Week less than 7 months from booking date).
Sales Exexutive at Novelty reddy and reddy motors pvt ltd keeps on postponding the delivery date, It Seems we will reach Anniversary soon with out the promised delivery of Car.
To resolve my problem I requested you to immediately arrange to deliver as per your dealers’ promise. While reserving my right to claim against you and your dealer for deficiency in service, wrong commitment, breach of trust, harassment, Mental agony, disappointment, and inconvenience caused by your sales executive.
I look forward to hearing from you and to a resolution of this problem. I will wait for next week before arranging for the matter to be corrected by a third party at your cost or seeking help from Consumer Court.
Booking Deatils :
*booking receipt number:- 456
*booking receipt name:- Bhavani Yarramsetti
*booking receipt date:- 28 -March
*booking receipt amount:- 50000 (cash).
I wish Maruthi-Suzuki raise the Bars of service and show the excellecne in process being the Most Admired Bussiness Group of India.
Thanks
Sunil Yarramsetti
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