Dear Sir,
This is to inform that I purchased a Maruti Zen Estilo Car of LXI Model on 31.5.2009 from Rana Motors Pvt. Limited, New Delhi, an authorised Dealer of Maruti Suzuki Ltd. India. The car is within warranty. Registration No. of Car is DL 9CW 2263
Since 15.4.2011 to 17.4.2011 I was not driving my car since I sustained injury in my left hand because of fracture. So my car was not running and dumped for a month. As a result of which the battery of the car has been discharged and became defunct. I contacted No. 011-41707777 the number of Rana Motors Ltd. from whom I purchased the car. They told me to lodge the complaint to Maruti on road Service No. 1800 4200. Since then for last 36 hours I am dialling the number but could not lodge the complaint as it remained busy. I requested maruti customer care number 1800 1800 180 and told them to do something. But they did not help me.
Please advise me what to do. I even contacted Rana Motors number of times (4170 7777) but they ignored me and aksed me to contact me at 1800 4200 which is not responding.
Kindly advise me and help me to solve my problem.
Yours sincerely,
Rajat Bhattacharjee
8802637622
email: [email protected]
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