Dear
My complaint is againt the car dealer prime motors, as i have mentioned we have done a booking of car maruti swift on 16/6 as per dealer they said it will take a months time time we agrred but later on they said they have come up with a new model of swift and old model is no more available, we agreed on that also but we requested that we need on urgently, they said fine, later we have done a follow up many times but the only revert we received that the maruti have stopped send ing cars they are on strike... god knows... when we again contacted them before diwali they said that we get it before that mean while we contacted directly to maruti they have send us a letter stating that they have dispatched the car from delhi and we will receive in 1 week... which 1 week no one knows... now as we again did a complaint we have received a letter from car dealer prime car that it will take another 12 weeks to get the car... i just want to know if the car was dispacthed where is the car?? they say they have informed us but when did they informed that we will received the car in 1 year... rest now as per prime car we can take the money back... but will they pay the intrest amount since the amount have been paid to them... why every time untill the customer omplaint the solution has never come... we just need a letter from maruti suzuki with reason for delay in car and also once we have received a confirmation that car has been dispatched to indore from delhi where the car is and the amount we have paid to prime car with the intrest amount as per the base rate of bank.
hope for early resolution (9300252581)
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