DD Motors
Cust Care Dept
This is subject to inform you that I have visited DD Motors Maya Puri Branch for my car no DL3C AW 3492 regarding 4th & Paid service on 30th March.
In the morning i was standing in queue for service advisor to attend me but i got surprised that no body has attend me. I personally went to the security guard and asked him who is the concern person and thn after 15 min one service advisor came to me & thn he has given me estimate of Rs5500/-.
He called me up and informed me that i will not be able to attend you for vehicle delivery so pls meet Mr Hasan.
At 6.30 pm i visited maya puri service station and got to know that no body is intrested to attend the cust. I feel so bad that how come they ignore the customer.
I met Mr Hasan and he told me that you need to pay Rs 6550/-instead of the respective estimate given by service advisor and payment has been paid by me Rs6550/- without any question.
Around 7.30 pm i picked up my car & came back to home... on the very next morning i have seen & noticed that my car was still in the same old and messy condition, there is not a 1% sign of cleaness. I have been paid for it but the desired work has not been completed and i felt that somebody has cheated me. The quality of service was so bad & worst and totally not upto the mark.
I never expeted that Maruti could be provided this type of services to the customers. I decided, in future i will not visit or purchase any type of vehicle produced by maruti.
Ajay Giglani
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Ajay Giglani
9811172855
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