A & M CITI COURIERS
GF 6A, NEW DELHI HOUSE, 27 BARAKHAMBA ROAD, NEW DELHI – 110001
Ph:011- 23752076
I couriered 1 pkt containing a fabric sample & 4 blank crossed cheques to one of my valuable customer on 10th March'11 Noon. I was assured that the packet will reach nxt morning.
Its already more than 2 days & I have got no response fromhe company. I have called more than 100 times but they have no time to listen.
I have told them specifically that it quite risky as contains CHEQUES.Moreover the customer is waiting to receive the payment. But they are not bothered. I have no option except to "STOP PAYMENT" the cheques.
Even one executive misbehaved with me on the phone & told me "DO whatever you want" "DONT CALL ME AGAIN BEFORE MONDAY" "SHUT UP..I WILL NOT TELL YOU MY NAME" I request you to take stringent action against such worse customer service companies.
I couldnt give payment to customer on time resulting in loss of reputation. I lost a potential order from the customer as the company didn't deliver` the packet. Moreover I had to rush to bank for stop payment of cheques. Their executives misbehaved and used foul language with me resulting in mental & physical harassment.
PLEASE MAKE SUCH COMPANY REALISE THE IMPORTANCE OF CUSTOMER SERVICE SO THATTHEY THINK TWICE BEFORE MISBEHAVING WITH CUSTOMER.
SACHIN JAIN
9560226688
receipt no- 7568871
recipient: HARYANA TEXTILES CORPORATION, x - 3306 raghbar pura no- 2 gali no- 2 gandhi nagar delhi
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