Dear Mega Cab Team,
Cab No. was 9873 (have forgotten the MH - details). I think the Driver name was Abdul or something.
Yesterday I booked a CAB from Domestic Airport to Powai from MEGA Cabs.
1.Your cab was shabbily Maintained.
2. The AC was in bad working condition.
Would have ignored the above 2 but what happened later has really wanting me to say it all to you.
3. The Driver was very rude and was speaking in a very loud voice. When I asked your driver to driver for 200 mtrs in wrong direction he misbehaved and took me to Powai Police Station like I did some crime. Above all he was shouting at me at the Police Station. While given a situation the Police were quite courteous and resolved it. But still your driver didn't drop me at home and left me there at Powai Police Station to walk to my home with the heavy luggage I had. When given Rs.200 for the Bill of Rs.175, he didn't had change. I gave him Rs.200 because had no choice or energy left to talk to such a rude person. The Driver name was Abdul shaikh or something. According to my understand Radio Taxi's charge humongous money and should provide best service. At the least there Driver should be polite and should know how to speak to the Customer. When u charge 50% more than a regular taxi you would provide best service and your drivers should be groomed to handle situations or speak to the passenger politely.
Giving a feedback to improve. But surely will not take service of Mega Cabs henceforth and suggest everyone else to refrain from doing so with such a bad service.
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Rahul Rathi
9819997708
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