I had got transferred my gas connection from Delhi to Gaziabad (UT) and as per told company policy, which is definitly not in the interest of consumer, I had to suurender my both the cylenders with regulator. I was being told by the dealer that immediately on transfer the cylender shall be delivered to me. However, on the contrary when I had got my connection transfered after terrific efforts and after wasting my considerable time in toing two cylenders searching the address of agency, I was not given any cylender on the spot though I had duly booked the gas and paid the price in advance on 26.08.2010. The behaviour of existing staff at M/s. Jeevan Jyoti Gas Agency, at Brij Vihar, Gaziabad (U.P.) was not proper. Later, in the evening when I had contacted the agency by visiting their office at Brij Vihar, Gaziabad (U.P.) (As nobody picked up the phones/mobile after more than 100 calls) I was told that gas shall be delivered only on 30/08 for the reasons best known the them. Later, I suggested them to collect the gas from their godown but they also refused the same without assigning any reason for the same.
Later being desperate as I have a family, it was not possible to live for five days without a gas, I had approached the godown of M/s. Jeevan Jyoti Gas Agency and contacted a delivery man who in turn ask for Rs. 800/- per cylender thiugh I told him about my booking and also gave him my booking number. Will any official of Bharat Gas explain me the reason as to why the company is not checking such malpractises, blackmarketing, harassment to the consumer by such scruplous officials of Bharat Gas?
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