On Wed, Oct 21 at 1:43 PM, Customer Care wrote:
Dear Mr. Dipesh,
We thank you for visiting our website & sharing your concerns.
We are looking into the matter and shall be getting back to you shortly. We request you to bear with us till such time.
Thanking you & assuring our best attention always.
Thanks & Regards
Amit
Customer Relations
e-mail: [email protected]
Name: Dipesh
Email Address: [email protected]
Phone No. :
Mobile No. :
Comments :
Dear Sod,
I am wanting to buy Honda Unicorn however both the authorised dealers in Mumbai i.e. "Jhaveri" and "Om Sai" are asking me to book the bike by paying 1000 Rs first then pay the balance amount when they give me a call back, which will be after 30 days and again after me paying the full amount I will have to wait for another 25 days to get the delivery of the bike. I want the delivery of the bike against the full payment and do not want to wait for 25 days specially after paying the full amount. Please assist, Awaiting early reply.
Regards Dipesh
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Dear Amit,
Greetings of the season!
Need your assistance
I had booked a Unicorn from Om Sai (Mahim, Mumbai).
Details:
1) Booking Number: M 12064
2) Receipt Number: M 2610
3) Amount paid:1000 /-
4) Booking date: October 23
It has been more the 45 days and I am yet to hear from Om Sai on the delivery of the bike.
Please let me know when can I accept the bike to be delivered to me?
Regards
Dipesh
- Show quoted text -
On Thu, Oct 22 at 6:24 PM, dipesh karania wrote:
Dear Amit,
As discussed awaiting a call from you guy's.
Regards
Dipesh
On Wed, Oct 21 at 1:43 PM, Customer Care wrote:
Reply |dipesh to customercare,
To Manager,
Honda Two wheelers,
Please refer to the trail mail chain;
I would like to highlight you that your company and your distributor, M/s Om Sai Honda (Mahim, Mumbai) has been FOOLING me since October 23.
As per the prior commitment from Om Sai I was suppose to receive the delivery of the unicorn with in 45 – 60 days from the date I book.
I had booked a Unicorn on October 23, thus as per the commitment I was suppose to receive the bike by December 22.
It’s almost 90 days now, However I did not hear from Om Sai until I contacted your customer support helpdesk again.
I had to I was communicating with Mr Amit Mitra from your customer support helpdesk,
Firstly I had concern that why was Om Sai asking me to make the full payment first and then wait for around 12 days for the final delivery of the bike. I learned from Mr Amit Mitra that no distributor and ask any client to wait for more then 7 days after accepting the full payment.
Needless to mention that the Unicorn is easily available in black market (by making an on payment of Rs 7, 500 /-)
It is only me who has to contact your helpdesk every time I have never heard from your team or from Om Sai proactively.
Again when I spoke to Mr Amit Mitra to know when I should get the delivery I was told a story.
Mr Amit Mitra after a hard trial arranged a call back to me from Om Sai only to say that it may take another 15 days for the delivery.
That too I will have to make the payment first and wait for 12 days for the delivery of the bike.
Upon listening to this I had asked the lady (Kamini & Gayatri from Om Sai) to mail me and give me in writing as to what ever they said, which I have not received any mail as yet.
It is commendable that your bikes are more valuable then the gold, which I can surely buy ready payment and don’t have to wait for the delivery.
Eventually I am convinced that none of you guy’s are really wishing to help customers like me.
Regards
Dipesh
&&&- Forwarded message &&&-
On Thu, Oct 22 at 6:24 PM, dipesh wrote:
Dear Amit,
As discussed awaiting a call from you guy's.
Regards
Dipesh
On Wed, Oct 21 at 1:43 PM, Customer Care wrote:
From: dipesh karania
Date: Wed, Dec 9 at 2:02 PM
Subject: Re: Your Honda Unicorn
To: Customer Care
Dear Amit, Greetings of the season! Need your assistance I had booked a Unicorn from Om Sai (Mahim, Mumbai). Details: 1) Booking Number: M 12064 2) Receipt Number: M 2610 3) Amount paid:1000 /- 4) Booking date: October 23 It has been more the 45 days and I am yet to hear from Om Sai on the delivery of the bike. Please let me know when can I accept the bike to be delivered to me? RegardsDipesh
Reply |dipesh karania to [email protected]
show details Jan 7 (7 days ago)
Dear Sheshank,
Awaiting your reply.
Regards
Dipesh
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