Dear Sir/ Madam
I have to bring to your attention the following incidents faced by me that I have--
Total disappointment from Maruti Body shop - Pandit Automobile Ambala Road -Saharanpur
I have bought a new Zen Estilo LXi (M) car from your showroom couple of months back. The registration number of my car is UP 11 AA 0955.
Unfortunately my car got experienced an accident three weeks back. Maruti challenges that it repairs with in four days but due to shortage of spare parts & materials in Maruti showroom at yet I didn't get through. Car is my home need. Many times I used a private Taxi. Eventually I called many times Maruti authorised Pandit Automobile Saharanpur. Every time I found a same response spares parts are not available, come after one weak or two weak.
Car required a time only 1-2 day to recovering its damages but only due to shortage of Spares I suffered at yet and I dont know at what time I go through with my Car.
I have shown my concern to them as this is my first car and also brand new but they promised me not to worry as my car would be looked as same as new after it delivered.
BUT my experience is so miserable that I would like to seek your urgent attention about that matter. Moreover I have already informed this to Maruti few days back while they were asking for customer feedback.
Regards
Manu Agarwal
Contact- 91 9990995753
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