Inconsumercomplaints.com » Cars & Transport » Review / complaint: Castle packers and movers - Horrible experience with castle packers and movers | News #496576

Castle packers and movers
Horrible experience with castle packers and movers

Horrible experience with castle packers and movers If you are reading this then you may not have to face the horrible experience i went through. I had a bad experience with the services from castle packers and movers. I was shifting to Bangalore and I gave my Bike and some bags to castle on 23 feb. They promised to deliver within a week. I called them (their mobile number 9343934321) on 3rd march as I had no communication from their side for the 8 days. The guy said it will reach in 2 days. So i called after 2 days again he said it will reach in 2 days as the truck is stuck up due to heavy rains. This went on for some time and finally I was frustrated. Thats when I looked up net specifically for castle packers and movers and somewhere on 3rd or 4th page on google I found some blogs that had complains about premiers fraud. I called up 2 guys on those blogs who went through similar ordeal and came to know that this fellow does not have a truck of his own, he loads stuff in someone else's truck and unless he has a truck full of load he wont send it. I shouted at him and finally he gave me the truck owners number. Then I came to know that my stuff was handed over to him on 24th and the truck left Delhi on 25th. Next shock I got when I came to know that the stuff will not be delivered at home, it has to be picked from the godown which was outside the city. This is when castle fellow just stopped picking up my calls. Finally I had no choice and had to pick up my stuff from godown, which reached there on 30th (a full month late). The godown was about 60km from my place in the city. My bike was in pretty bad condition (i wish i could upload pics here). Few parts broken and I am not talking about delicate parts like mirrors or headlight, these were pretty solid stuff. Moreover my Rs. 800 worth of helmet was missing. And again castle wasnt willing to take my complain. Transport fellow says he delivered what he received and I just couldnt argue with him. Best of luck Amol (99166 21150)


Company: Castle packers and movers

Country: India   State: Karnataka   City: Bangalore

Category: Cars & Transport

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