I booked 3 tickets on Air India flight No IC 496 for 7th Jan from Jaipur to Delhi vide PNR RNJF5W through Air India website (payment by credit card) on 18/10.
On arriving at the Airport on 7th Jan. morning, I was told that the said flight was abandoned since last 20 days. I was having a further connecting flight to London at 11.30 am on 7th Jan.
Airlines did not informed of the abandoned flight though there was my Mobile No, My Landline No and my email id on the ticket. And moreover there was no one from the airlines at the airport to help me out or to take further decisions. They were just help less.
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