Today I booked an Indigo flight from Akbar Travels Online. After booking I had received the travel ticket from the agent site mentioning my flight details. After some time I received a travel ticket from Indigo site mentioning the different flight booking at some different time. Surprisingly, both the tickets, in spite of having different flight details, have the same booking reference number. When I talked to Indigo customer support they affirmed that they had sent me the ticket on the basis of details provided by Akbar Travels. Now that means that the ticket which was sent by Akbar Travels to me was a fraudulent one because the ticket has the same reference number as the correct ticket from Indigo.
When I tried to call Akbar Travels, the customer support was showing very passive and totally irresponsible behavior.
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