MY NAME IS SEEMA KUDALKAR. WITH REFERENCE TO MY SUZUKI ACCESS 125 WHICH WAS DAMAGED BY AN ACCIDENT & REPAIRED IN AKSHAY AUTOMOBILE AT MALAD. MY CLAIM REFERENCE NO.1-G7FB49 & VEHICLE REG NO.MH02 BX 3878. I TOOK THE DELIVERY ON 19/01/10 FROM MALAD & MY BILL AMOUNT WAS RS.8000/- . I WAS COMMUNICATED THAT I WILL GET REIMBURSEMENT UPTO 50% FOR PLASTIC PARTS & 90% TOWARDS METAL PARTS. ON 05/02/10 I HAVE RECEIVED A CALL FROM IIFCO TOKIO OFFICE SINCE MY CHEQUE IS READY & DISPATCHED AT MY VIRAR RESIDENCE BUT THE SAME GOT RETURNED. WHEN I ASKED THE REASON FOR THE SAME WHICH WAS UNANSWERED & I TOLD THEM RESENT THEN IIFCO GUYS HAVE SUGGESTED ME TO COLLECT THE CHEQUE FROM BORIVALI OFFICE BUT I WANT MY CHEQUE TO BE DISPATCHED TO MY VIRAR ADDRESS WHICH WAS ALREADY COMMUNICATED TO THEM. PASSED AMOUNT AGAINST MY CLAIM IS RS.1938/- WHICH IS VERY LESS COMPARED TO MY CLAIM BILL. I WANT TO KNOW THE JUSTIFICATION & CLARIFICATION BEHIND THIS. SINCE THE DEALER HAS ASSURED FOR ATLEAST 50-70% RE-IMBURSEMENT. MANY TIMES I HAVE ENQUIRED ABOUT THE ESTIMATE FOR WORK BUT EVERYTIME I WAS GETTING DIFFERENT AMOUNT i.e rs.3500, rs.5500 & FINALLY RECEIVED BILL AMOUNT IS RS.8000/- . SUZUKI HAS CHARGED ME TOTAL LABOUR OF RS.1800 OUT OF WHICH ONLY RS.250/- IS PASSED FOR CLAIM I WAS CO-ORDINATING WITH CONT PERSON OF SUZUKI: MR.RAM, & IIFCO TOKIO SURVEYOR: MR.SANTOSH RENKE. ON 08TH MORNING I TALKED WITH MR.RENKE & HE TOLD ME THAT I M GETTING LESS AMOUNT DUE TO WRONG ESTIMATE PROVIDED BY THE SUZUKI PERSON. AND I WANT TO KNOW IF INSURANCE COMPANY IS CONSIDERING THE ESTIMATE THEN WHAT IS THE USE OF FINAL BILL? WHAT IS THE USE OF TAKING INSURANCE & ALSO FROM AUTHORIZED DEALER. BECAUSE OF WRONG ASSURANCE & COMMITMENT WHY SHOULD I SUFFER?
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