SIR,
I PURCHASED BLAZERS ITEM CODE AREB000342Q1FS; 42/FS SIZE;MRP RS.4999 (ON DISCOUNT OF 10% 5% EQUIVALENT TO NET DISCOUNT OF 14.5% AS PER EXISTING DISCOUNT SCHEME) FOR Rs. 4274.14 ;BILL NO.:A15IN018300; BILL DATE 29/01 ;TIME 02:20 PM ;FROM M/S NEW ASHOKA TEXTILES SCO-44, SECTOR-17E CHANDIGARH160017 PHONE-01724612816 (DEALER OF M/s ARROWLIFE) ALONG WITH TWO SHIRTS (TOTAL SHOPPING: Rs.6268)
FOR GIFTING TO MY HUSBAND WITH A REQUEST AND COMMITMENT FROM SHOWROOM STAFF THAT SAME WILL BE EXCHANGED FOR SIZE MAXIMUM BY NEXT DAY, i.e., 30/01 AND SAME AGREED BY THE STAFF.
ON NEXT DAY, i.e., 30/01 I WENT TO THE SHOWROOM FOR REPLACEMENT OF THE BLAZER REQUESTING FOR 44/FS BLAZER OF THE SAME TYPE.BUT ON ENQUIRY FROM SHOWROOM STAFF IT WAS FOUND THAT THE SAID BLAZER WAS NOT AVAILABLE IN 44/FS.
THE STAFF CONCERNED ASKED ME TO TAKE ANY OTHER BLAZER AND THERE WAS ONLY ONE BLAZER LEFT IN DISCOUNT SCHEME OF 44/FS FOR MRP Rs.5999.0 (FOR DISCOUNT OF 20% APPLICABLE ON BLAZER STYLE CODE ABDF0014 5%, i.e., NET DISCOUNT OF 24%). AND DISCOUNTED PRICE OF Rs. 4559.24.
SO FROM ABOVE WE CAN SEE THAT DISCOUNTED PRICE OF BLAZER 42/FS AREB000342Q1FS IS Rs.4274.14 AND THAT OF BLAZER STYLE CODE ABDF0014 44/FS IS Rs.4559.24 AND NET DIFFERNCE OF PRICE IS Rs. 285.10 (WHICH I WAS SUPPOSED TO PAY FOR THIS EXCHANGE).
IT WAS TOLD TO ME BY STAFF THAT I HAVE TO PAY AROUND Rs.300 EXTRA OVER AND ABOVE BILL NO.A15IN018300 DATED 29/01 FOR THIS EXCHANGE ON ACCOUNT OF DIFFERNCE IN MRP OF BLAZERS
BUT DURING BILLING THE STAFF CHARGED Rs. 1000 FROM ME VIDE BILL NUMBER A15IN018385 BILL DATE 30/01 TIME10:44 AM .
WHEN I TOLD THAT I HAVE TO PAY ONLY Rs.285 EXTRA AND NOT Rs. 1000 THE STAFF TOLD THAT I HAVE TO PAY WHAT IS MENTIONED ON THIS BILL AND WHEN I RESISTED HE MISBEHAVED AND ATTACKED MODESTY OF A WOMAN.
SIR, I WILL LIKE TO ASK THROUGH YOU THE REASONING FOR THIS PAYMENT OF Rs. 1000 IN LIEU OF Rs. 285.10.
THE STAFF MISBEHAVED WITH ME ON QUESTIONING THE SAME FROM HIM AND BEING LADY I HAD TO PAY Rs. 1000 FOR SAFE ESCAPE FROM SHOWROOM.
THE LICENCE OF THIS STORE SHOULD BE TERMINATED FOR CHEATING CUSTOMERS AND ALL PURCHASE BILLINGS BE CHECKED OF THIS STORE TO CHECK SUCH ERRONEOUS BILLING AND CONSUMER RIGHTS.
IF I AM NOT ABLE TO GET MY PROBLEM REOLVED THIS MATTER WILL BE TAKEN UP IN COURT OF LAW AND MINISTRY OF CONSUMER AND I WILL SEEK ALL DATA OF STORE THROUGH RTI MODE.
HOPING FOR AN EARLY ACTION.
THANKING YOURSELF
PALIKA
9999449755
9855423999
9023414184
0172-2560266
Email: [email protected]
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