I had ordered a Meera Mahadevia Tote online which was being sold at Fashion and You.
I received my order on time. When I opened the package, the bag looked like a mini suitcase!
I asked them to take the order back stating it was a 'sizing issue' and the motif on the bag was rusted.
I also sent them photographs of the size of the bag because it was a lot bigger than stated on the 'Fashion and You' page.
Their answer to the 'sizing issue'- Ma'am, we put up the sizes the vendor gives us.
Are they SO STUPID that they put up the wrong size! Its ridiculous!
Its a violation of the LAW to sell something that isn't rightly stated.
I sent the bag back but instead of refunding through a cheque (I had placed an order through CASH ON DELIVERY) they gave me store credit (which I DO NOT want after this experience).
They had subtracted Rs. 200 from the store credit as well!
I have sent them numerous e-mails and called a dozen times on their helpline. They DO NOT respond to my query appropriately and say- Ma'am, we have already given you store credit, now we CANNOT change!
I know we are living in times where NO ONE cares and its not about the Rs. 200 the subtracted, WHAT IS WRONG IS WRONG and these people have NO QUALMS about setting things right.
And the icing on the cake here is- I see that what does not sell at 'Fashion and You' gets sold at '99 Labels'
People, what out for online shopping, I think somebody needs to sue them before they set things out straight
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