This is regarding my Order no-304307 which i ordered on 21st march '11. i bought it during a blowout sale, supposed to be delivered within 10days but after repeatedly contacting them for 1month they finally told me my ordered was cancelled due to unavailability of the products and that the money would be credited to my account after 3days. this was just the beginning of my ordeal because first they told me that the money was credited to my account, which they didn't and later when i contacted them they told me that since i bought the stuffs using my debit card it was not possible to credit it to my account (which by the way is complete farce because i buy stuffs from other online shops with my debit card and i always get back the refund plus my two friends have used my debit card for buying stuffs from FnY which were no doubt cancelled by them for no reason with the refund money being credited to my account). SO, they told me that a cheque (Ch#002363 through BlueDart) had been issued on 12th May but till today it has not reached me. I have contacted many times and each time they tell me that they would contact the concerned deptt. n to contact them after 48hrs. I JUST WANT TO KNOW WHEN THIS 48hrs WILL COME. ITS BEEN 3 MONTHS ALREADY.
Its just not about the money anymore because I am shocked and disgusted by the way they lie to the customers when they say they highly value their customers, if they had been so concerned then they would not let their customers go through all this for what is rightfully their's... God willing their business would not last very long... Please RETURN me my money and yeah please credit it to my account. I didn't want to write my complain here but you left me with no choice...
If need be contact me here-9038567605
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