The products shown online are not necesarily available, and the most common excuse is "out of stock" or "failed the quality test". and then a part of the store credits will be returned. Instead of returning a few ruppes like Rs 66 and Rs 77, why cant it be adjusted with the current order? After this experience, I dont wish to shop here anymore, so what good will the return of store credits do me? All that the support team ramble on the phone is, "i am exteremely sorry maam" or "i apologize". No solution is provided. If asked to transfer the call to a superior or manager, the call is transfered to a fellow collegue who in turn says the same thing. Moreover, when the reason for cancellation of an order is from their side, i get a mail saying "As per your request, we have cancelled the following products of your Order No.620880". Why isnt there any transparency in the process?
0 comments