I ordered on fashionandyou.com an ice chopper (my luck - should have read all feedbacks here), ORDER # 229239. It was delivered in a very bad condition; the product was in a huge box almost 3 times of actual product size hence the packing was almost ruined completely. The delivery address was my office address and I was in a meeting else 'd never accepted the deliver in a worse manner.
Next, thank god nothing happened to the base product packet/box.
Even worse when I unpacked the product at home, IT WAS NOT WORKING. So I first opted to read whole booklet to understand whats wrong with the product but of no use. I opted for FNU online Contact US form to post what I'd faced but as part of their awesome service oriented part they NEVER RESPONDED TO ME.
So I used live Return option on 26/02 and system stated that FNU will step up collection facility from delivery address WITHIN 72 HOURS (3-4 days) but its been 17 DAYS and I have called FNU for Numerous times. NOTHING HAPPENED.
FNU - You have the worse service I have faced so far in my life.
TO EVERYONE: NO MATTER AFTER SOME FEW AGES FNU COLLECT'S THIS PRODUCT FROM ME BUT WHAT AFTER THAT - WILL THEY RETURN MY MONEY OR NOT OR FINALLY WHEN. STAY TUNE TO KNOW MORE ABOUT NEW CONCEPTS FOR CUSTOMER SERVICE OREINTATION FROM FNU.COM. THIS IS YOUR HOST ‘TARUN’ AND I AM NOT GOING TO LEAVE FNU CUZ THIS IS HARD EARN MONEY (UNLIKE FNU).
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