Dear,
We had bought a bed Maghogany, Side Table, wardrobe and a Mattress on 28.04.11 from your Rajajinagar Store Bangalore and got delivered to our place on 23.07.2011 and was fitted by your carpenter on 25.07.11 . without being used at all the whole bed and wardrobe has got full fungus and the material is of very cheap quality we had given complaint over the phone on 02.08.11 for which we did not get any response even for week. Then we were force to visit your store at rajajinagar and met one by Mr. Koushik who introduced himself as the Manager and promised to send the person to have a look the next day but he never turned up even after 3 days and again we had call them. At last the person came had had a look and took some photographs and told us to come back within a day but we waited for 2 days and he didnt respond at all and again we were forced to visit your store and talked with Mr. Koushik only then we came to know that he is not the manager when we asked for his superior phone no he is not willing to give to us and told us that the bangalore head dosent want be disturb. I can't understand why he is a head when to he dosen't want to resolve the customer problem. We have got fed up with all these and we have lost faith in your company and we not want to use any of your product and we want our Refund at any cost Kindly look in this matter and arrange for a refund within a week and we are not at all willing to have a replacement after looking your company's response which is VERY VERY VERY Poor Kindly do respond to this
Regards
Munee
0 comments