Dear Sir,
I purchased one of your product FROOTI 1000ML from makket. We serVed the same to our guests & observed black particles in the liquid.
We kept the balance Quantity in Bottle in Refrigerator & observed that
1. the whole black particles were gathered on the surface of the liquid in bottle. The same is still lying with us.
2. Change OF colour of Liquid
After consuming this frooti my family started omitting then we kept this bottle to know the exact problem in your product.
This is a very serious quality lapse in the propduct of the World class organisation as this poision is moving in market without any fear. It seems that there is no quality check in your organisation & all product is passed in market without any testing only they are pasting the level of Quality on the product. If a customer fall ill after consuming this pioson or lost his near & dear who is responsible for losing the human life -- You or Your Bad Quality Product???
I am giving the details mentioned on the bottle as under :
1. Bar Code 8 902579105073
2. Lot No. C11
3. 050808 10.10
Kindly depute your team immediately to look into the matter on top priority otherwise I have no option to give these sample to BIS/CMO & AAJ TAK Team to circulate the quality matter in the media as how the world class organisation are working without any quality control & earning the profit with the playing of human life.
Your immediate response is requested.
With Kind regards
D.K.SHARMA
1329 SECTOR-7 EXTENSION
URBAN ESTATE, GURGAON-122 001
MOBILE; 9818319534
I am also enclosing copy of my all earlier correspondence for your reference as they are not interested to listen the customer.
&-- Forwarded Message &-
From: Dushyant Sharma
To: [email protected]; [email protected]
Sent: Thursday, 25 December 3:11:17 PM
Subject: Re: Serious Lapses in Quality
No response received from your well reputed organisation This is a series of reminders before moving to Consumer Court Kindly confirm us e-mail id of your worthy chairman as this is a sole reight of any customer. Treat it urgent & send the same without further delay.
For your information this bottle is still lying with us.
Thanks & Regards
D.K.SHARMA/09818319534/25.12.2008
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From: Dushyant Sharma
To: [email protected]; [email protected]
Sent: Tuesday, 2 December 12:13:36 PM
Subject: Re: Serious Lapses in Quality
No response received from your side till date
Reminder/02.12.2008
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From: Dushyant Sharma
To: [email protected]; [email protected]
Sent: Tuesday, 25 November 6:01:27 PM
Subject: Re: Serious Lapses in Quality
I am still waiting for your confirmation & assurance to reply the sample taken by your representatives. Customer interest is secondary & our profit is first In a such condition your organisation is working. The balance bottle is still available with us as a sample to display on Main Markets as a Quality of Your Product. This is really shameful how a world class organisation is manufacturing such worst products for customers who is life taking & lost of family members. A day is not sp far when people will close their eyes from this product then all will awake from their sleep.
Look into the matter on top priority & send the E-mail/Telephone No of your Chairman who is responsible for worst product & copy of the your test report to send the Health Ministry/CMO/Food Inspector & other Govt Agencies for their strict action against such organisation who are playing with the human lives.
Immediate response required
D.K.SHARMA
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From: Dushyant Sharma
To: [email protected]; [email protected]
Sent: Monday, 24 November 4:44:35 PM
Subject: Re: Serious Lapses in Quality
AFTER MY REGULAR FOLLOW UP NO RESPONSE RECEIVED
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From: Dushyant Sharma
To: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Sent: Friday, 21 November 6:37:10 PM
Subject: Re: Serious Lapses in Quality
No response till date
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From: Dushyant Sharma
To: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Sent: Thursday, 20 November 2:56:36 PM
Subject: Re: Serious Lapses in Quality
No response received till date after my regular follow up
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From: Dushyant Sharma
To: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]
Sent: Tuesday, 18 November 2:24:31 PM
Subject: Re: Serious Lapses in Quality
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From: Dushyant Sharma
To: [email protected]
Sent: Saturday, 15 November 7:48:43 PM
Subject: Fw: Serious Lapses in Quality
&-- Forwarded Message &-
From: Dushyant Sharma
To: Consumercell
Sent: Saturday, 15 November 7:48:26 PM
Subject: Re: Serious Lapses in Quality
KIND ATTN: WORTHY CHAIRMAN/MANAGING DIRECTOR
No responsee as the balance Frooti is still lying with me & giving a bad smell in my house what is your action plan please confirm immediately either we sent this to your office or some one visit to collect this bad product immediately otherwise I will give to any one if he drink your world class organisation is responsible for such act.
Thanks & regards
D.K.SHARMA
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From: Dushyant Sharma
To: Consumercell
Cc: [email protected]
Sent: Friday, 14 November 6:53:09 PM
Subject: Re: Serious Lapses in Quality
As confirmation received from your Mumbai as well as Delhi Office regarding visit of your team for attend the complaint at 8.340 PM. We are giving them sample of this Frooti & their comments are :
1. As this is a open bottle - no one claim us on this ground
2. What is your expectation mean??
3. Because of listening ours they are blaiming me for this fault.
4. As per message received from your MUMBAI Office - No one came from Mumbai - only wrong commitment.
Looking into these circumstances who is looking this world class organisation because they are playing with the lives of human beings. This is customer care cell of
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From: Consumercell
To: Dushyant Sharma
Sent: Monday, 10 November 12:20:05 PM
Subject: Re: Serious Lapses in Quality
Mr. Sharma,
Have been trying your mobile number, but you do not answer the phone. It only keeps ringing.
Will give you a call again after 1/2 hour, hope you are free then to pick up your phone then and we will be able to understand the problem with our product and more so, when was the Frooti bottle bought?
Rgds,
Consumercell
&-- Original Message &--
From: Dushyant Sharma
To: [email protected] ; [email protected]
Sent: Thursday, November 06 3:14 PM
Subject: Fw: Serious Lapses in Quality
Kind Attn: Managing Director
Please take immediate steps to save human life after consuming your piosionous product available in market. Very shortly I will call the News Paper team to see your propduct. Please depue your Sr Team at the eariest to see quality of your product after supply in market & who is responsible to monitor the marrket. If necessary steps will not taken in time a day is not so far when people will close their eyes from PARLE PRODUCT. If any one fall ill after consuming this, the doctor blaim the person not the such product which is available in market because MY FAMLY IS A victim of your product & ANY ONE CAN IMAGINE THE SITUATION WHEN GUESTS ARE SITTING & SUCH WORST PRODUCT IS SERVED - COMMENTS - WORST, NO QUALITY CHECK-ALL ARE SITTING TO GAIN THEIR PROFIT IN POCKET, QUALITY DEPTT/ISO CERTIFICATION IS SLEEPING ON STICKERS IN PRACTICAL NIL. Matter is very alarming.
Thanks & Regards
D.K.SHARMA
1329/7 EXTN URBAN ESTATE
GURGAON-122 001 HARYANA
MOB.9818319534
&-- Forwarded Message &-
From: Dushyant Sharma
To: [email protected]
Sent: Thursday, 6 November 12:36:23 PM
Subject: Serious Lapses in Quality
Dear Sir,
I purchased one of your product FROOTI 1000ML from makket. We serVed the same to our guests & observed black particles in the liquid.
We kept the balance Quantity in Bottle in Refrigerator & observed that
1. the whole black particles were gathered on the surface of the liquid in bottle. The same is still lying with us.
2. Change OF colour of Liquid
After consuming this frooti my family started omitting then we kept this bottle to know the exact problem in your product.
This is a very serious quality lapse in the propduct of the World class organisation as this poision is moving in market without any fear. It seems that there is no quality check in your organisation & all product is passed in market without any testing only they are pasting the level of Quality on the product. If a customer fall ill after consuming this pioson or lost his near & dear who is responsible for losing the human life -- You or Your Bad Quality Product???
I am giving the details mentioned on the bottle as under :
1. Bar Code 8 902579105073
2. Lot No. C11
3. 050808 10.10
Kindly depute your team immediately to look into the matter on top priority otherwise I have no option to give these sample to BIS/CMO & AAJ TAK Team to circulate the quality matter in the media as how the world class organisation are working without any quality control & earning the profit with the playing of human life.
Your immediate response is requested.
With Kind regards
D.K.SHARMA
1329 SECTOR-7 EXTENSION
URBAN ESTATE, GURGAON-122 001
MOBILE; 9818319534
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