Inconsumercomplaints.com » Clothing & Footwear » Review / complaint: Aero steel - Claim for replacement | News #46142

Aero steel
Claim for replacement

After taking so much follow up in Telephone he is just reply your claim is in proses but not reply any thinking writing this is not a customer satisfaction but you keep the consumer in dark, I am already spend about 200/ in phone calls the details is attached in below...

Dear Deepak

I submit the old shoo pair in the Reliance foot print on 28/01 for claim, & till date i.e. on 13/02 after 17 days I am not get settled my claim, as per your slip mentioned time for delivery is 15 days, so look in to the matter & reply me on mail

Regards

Ritesh

9424728081

On Fri, 27 Jan 12:35:41 0530 wrote

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Dear deepak,

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As per the telephonic discussion with you you assure me to that I will submit my shoe pair at reliance foot print & with in 10 day I get back the New Pair

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Request you that please confirm the same on mail also

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regards

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Ritesh

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9424728081

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On Fri, 27 Jan 10:21:45 0530 wrote

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This is to Inform you that On 31.12.2011 I inform you that my shoe of Aero steel which I purchase from Reliance foot print on 30 oct is creaked from one side, at the purchase time company has provide me the guaranty of 6 month (If in the product get any manufacturing defect the company will replace the product & provide the fresh one)

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But taking continuous followup with you you just linger on the matter almost the one month.

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I am attached the photo of cracked shoe in attachment.

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Kindly do the need full at early as possible & in form me on mail or my mobile 9424728081

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Regards

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Ritesh


Company: Aero steel

Country: India   State: Madhya Pradesh   City: Jabalpur

Category: Clothing & Footwear

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