Pantaloon Outlet on Senapati Bapat Road, Pune 16
Lethargic Service

I had purchased 1 shirt and 2 t-shirts from the Pantaloon Outlet on S.B. Road, Pune on 22nd Dec 11. But since the size was small, I had gone to the outlet on 28th Dec 11 to get the t-shirts exchanged. I took me around 45 minutes to do this at 3 pm (when there was not much of a crowd in the outlet)

Reasons

1. Wrong credit note was made (for lesser amount)

2. All cashiers had gone for lunch at the same time, leaving behind 3 girls at the payment counter with no idea what they were supposed to do.

3. Too much time to get the credit note rectified.