I purchased woodland shoes from Aero club woodland store, E-10/3 Inner circle Cannought Place New Delhi on 18 feb article no was gc 0748109 black for rs. -
The poor quality of shoes was shown to staff at New Delhi showroom.
The show room staff said ' do whatever we cannot address your concern and cannot repair/replace the shoe.
since i am in Navy I CAME TO VISHAKHAPATNAM, APPROACHED, AERO CLUB DWARKANAGAR STORE, They collected the shoe and forwarded for pasting only on 02/06.
the pasting/repair done did not last even one month. Let me tell you, being uniformed people we hardly use the civil clothes and shoes. The shoes were again deposited for replacement. the woodland company is so head strong and adament that it does not care for customers money.
their company policy is also weired - they do not want to disclose the names of the senior management people.
what should a cheated customer do in this case?
I am fed up with customer care and the shoe store…they just do pasting of such expensive shoes and give back….
uttam chand 09811869738
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