My Airtel number is 9003221362.My complaint is regarding the amount they deduct for the services they activate on my mobile without my request for it. When i approached the customer service, first they refused to accept that they have done this. They insisited that i activated a certain service. After lot of detailing, they apologised and deactivated the same with an assurance that it will never happen again. Again after a month or so i got a message that some games have been successfully downloaded and again some 30 to 50rs deducted. On complaining i was asked to give them three days time wherein they will reimburse the amount and ofcourse an apology for incovenience but they calle up after thre days only to say once the amount deucted cannot be reimbursed. Now again on 16 of august i found that 30rs less for renewal of chat service, when contacted the customer service, the answer was the same THAT I INITIATED THE SERVICE.Iam a 67 old retired teacher and all this has only irritated me and i have finally decided to switch to some other network because iam not ready to get cheated. Iam ready to pay 50rs as taxes on a 100rs recharge but cannot stand being cheated.
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