Chroma
Irresponsible towards services

Hi

I buied a laptop from Chroma last weak at ssame time they offered me MTS data card along with that in a discounted rate. I buied the thing for my convience, at the same time i had given all the documents to them so that it will get stated. The Data card stated working after fewe minutes. I regarged it with Rs.999 so as for unlimited access to the net for onw month. But yesterday when i went back to my place i tried to connect the net but i was not able to. Then i somehow tried to call the customer care of MTS to resolve the problem, but the feedback which i got was they havn't got my documents so they disconected the thing.

Then i teried to call the Chroma office but no body picked up my call then i heared a recorded voice to call on office hours i.e., from 1100 to 2030. Then i called them today in there ofiice hours to resolve the problem they havn't helped me out with the thing they i need to come again to the Storre and then explain the things as the salesperson who look after to the MTS connection wasn't there.

Just because of there irresponssible behaviour i sufferd yesterday night & till the time it havn't got sorted.

Thanks & Regards

Rahul

9716627922

Std_rahul@yahoo.co.in

Company: Chroma
Country: India
State: Haryana
City: Gurgaon

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