I have purchased one all in one compaq CQ 1 - 1030 IN computer holding system no. BK 34011-ACJ, serila no. 3CR0230NLG, software build no. A1APv3PrA3. operating system: Windows 7 on 24/05 within warranty period of one year from dealer at Kolkata name M/s. Great Eastern Technocity, 15B, Sarat Bose Road, Kolkata - 20 vide bill no. TCFCH : 2446, dt. 24/05. From the beginning I found some problem with the set, accordingly I lodged telephonic complain on 18/08, complain ID CA1120406, dt. 18/08, but no response from their end. I was using the computer with the problem, but all off a sudden yesterday i.e. from 11/03 the computer is not working. After switching on the computer, it gets on but the screen shows blank with a white light and having no response. I tried 2 to 3 times, but same thing happen.
As I have purchased the product with my hard money and could effort for another one, I request yourgoodself to look into the matter, as my wish to the company is to replace the model with desktop or laptop, and if not possible lifetime warranty facility should be given, so that any problem could be solve immediately and their responsibility. Please see that it is replace or repaired.
Debasis Pantha
09903858255
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