Inconsumercomplaints.com » Computers & Services » Review / complaint: DELL - Seal opened delivery | News #192542

DELL
Seal opened delivery

Dear Sir,

My name is A.V.G.Rao, I am working as Section Officer in Indian

Railways, posted in New Delhi. I had very bad experience while booking

your product. I was totally bluffed by your sale representative. I am

giving total my interaction eith your authorised representative.

On 07/06 I called your common booking tele number to book my

order. I was connected to one Sales representative named Mr. Chahat

Ahuja. He told me if I will pay by credit card my product will be

delivered by 12/06. I went for payment through Net banking i.e.

EFT from my Axis Bank account. The representative told me that as I

have paid by EFT it will be late to realise money so it is tough to

deliver by 12/06, but I will try to get it delivered by Monady. I

told him I am going out of New Delhi on 19/06. He laughed and

said it will be delivered much before.

When I called him in the morning of 13/06, he said it will be

delivered tomorrrow, he again cheated me. Then I called your customer

care and one Female executive named Mis Aruna attended me and said it

will be delivered by 20/06, that means this Sales executive again

cheated me.

Today at 11 am Blue dart people came for delivery, when I checked that

name on packet is different then he excused me and went back to bring

my packet. Now I am amazed to see that the seal is broken this

delivery boy inssisted to take the delivery. I refused to take

delivery of opened packet.

Now I feel offended with this kind of service, so please cancell my

order as I lost trust in your product and in your organisation. Please

refund my money.

A.V.G.Rao

9560050270

840379805


Company: DELL

Country: India

Category: Computers & Services

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