Inconsumercomplaints.com » Computers & Services » Review / complaint: Dell Computers - Undelivered goods | News #192653

Dell Computers
Undelivered goods

Hi I purchased a computer and they promised me goodies worth some money.

They send the following mails which are below and I never received the products. They are luring the customers without delivering the goodies. I registered on August 17 and its more than a month.

&&-- Forwarded message &&&-

From: Joyride

Date: Wed, Aug 17 at 10:02 PM

Subject: Your Dell and Disney Pixar Cars 2 gifts

To: [email protected]

Cc: [email protected]

Thank you for validating your information. These are the details we have received from you. In case this information is incorrect, please re-enter your details to redeem your goodies.

Service Tag Number: Fq78vq1

Model Purchased: Inspiron 620S

Purchased From: Dell Direct

First Name: Mohammed

Last Name: Shahid

Address First Line :

Address Second Line: r

City: chennai

State: Tamil nadu

Pincode : 600017

Mobile : 9176322

Landline :

Your gifts will reach you within 15-21 days of validation of the information entered. If its a remote location, it would be around 1 month.

You can now also access the private links on the site, using your e-mail ID as a User ID.

Your password is: Mohammed3

For any query please call us on 1800 209 9920 or email as on [email protected]

On Fri, Aug 12 at 3:43 PM, wrote:

Dear Mr. Shahid,

Warm greetings from DELL!

order # : 840424936

Further to our discussions today with the respect to the Disney goodies, Sales team is ensuring that the goodies are sent, Once you registers on website gifts will be delivered to you within 15-21 days

of validation of the information entered. If It’s a remote location, it would be around 1 month. You can also get a response by sending an email to [email protected] for the status.

please feel free to mail me for any clarifications.

Thanks & Regards

Pavithra G.I

Customer care specialist –CSMB

Dell | India CSMB customer care

For Tech Support Call - 1 800 425 8045

For Customer Care Call - 1 800 4252067

For Sales Call: 1 800 425 8046

Get online support by visiting: http://support.ap.dell.com/

My work schedule is 9:00 am - 6:00 pm (Mon-Fri)


Company: Dell Computers

Country: India   State: Tamil Nadu

Category: Computers & Services

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