This is with reference to my new laptop Dell Inspiron 14R T540514IN8 . I had made the purchase through cash from Indirapuram branch, confirmation on 8th June and it was delivered broken on 15th June. But to my dismay the company caused a lot of inconvenience as the complain procedure is quite complex and I was informed that the defected laptop will be collected within two days. To add to the disgust, 3 days have passed and no action is taken on the company's part... This is really disappointing and is not expected out of a company like Dell.
0 comments