We had purchased a Dell Inspiron One 2310 Desktop (tag no. J36B3P1, Invoice no. DS / 0393 / 11-12, supplier reference 0393) on 16th May from ISERVE SOLUTIONS and SERVICES PVT LTD, P- 47 C.I.T. Road, Kolkata - 700054. Just a fortnight after the purchase, there started a problem during start up. it was intermittant in nature. We contacted customer care, they sent a OS DVD, and asked us for reinstallation. nothing rectified. on first week of august they send one service engineer, who changed the hard disk. nothing encouraging...
on 19th august we take our machine to kolkata service centre of dell, in 71, park street. they kept the machine for 3 days. But same problem recurs again. on 27th august thay again sent a service engineer, who changed the RAM but problems persisted. He said that problem is in the slot. we are still waiting for the problem to be solved and we think thatchange the total system can do that.
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