I have registered a complain on 13 Nov that my new laptop was not working fine and I want a replacement for the same, a complain was registered and the complain number 2583217 was given to me. Till now no body came to pick up the laptop. I have invested Rs 48000/- on it and I have not used it so far. Moreover when I call up at customer care of Dell they give me false assurance and no body has taken any initiative.
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