Dear Sir,
I have buyed Compaq Presario Desktop.
Purchased Date: 13/01
s/n: INA847018K
file number is: - (70065)
HP Redemptions #DWZ-800409
registered mobile no. 919450503440
Registered address:
c/o Asha tripathi
trangit hostel, flat no.22, police lines
gorakhpur-273001
uttar pradesh
I have sent the demand draft as per there requirement. And I have received my printer but I am still waiting for my UPS.
HP says that they have delivered the UPS through Elbee Express but they have delivered it somewhere in Muthura.
Email are below sent by HP India to me.
Dear APOORV TRIPATHI,
This is an important message from HP Desktop Redemption Support
Message:
Pending UPS Sent Thru Elbee Express>Docket Number is :- 295875101
This is a system generated email; hence please do not reply to this email.
If you wish to contact HP Desktop Redemption Support, please visit our Redemption Support Portal at the following URL: - www.redemptionsupport.com
With Warm Regards
HP Desktop Redemption Support Team.
Dear Sir,
Thank you for contacting HP Desktop Redemption Support.
For, this claim, our file number is: - (70065), please mention this number at all times, when contacting redemption support. You may also use this number along with your registered email address to check the status of your claim online.
Your Gift (UPS) has Been Dispatched Thur Elbee Express, vide Airway Bill Number (AWB):- 295875101
Delivered to customer with sign.
To track your parcel please visit www.elbee.in
In case you need further clarifications on this, please feel free to call Elbee Helpline on 31002222, this number is a local number that can be dialed anywhere in India, when dialing from a mobile please per-fix your local std code or Send a email directly to them on email: - [email protected] or [email protected]
Should you have any problem in getting a satisfactory answer to your query from them, please feel to let us know.
With Warm Regards
Innovative Support
Ticket History
===================
apoorv nath tripathi (Client) Posted On: 24 Jul 09 09:45 PM
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This is to inform you that I have not yet received my free gift hp 600 va ups File no. 70065 though I have recieved you rmail confirming that gift has been dispatched to me by ELBEE EXPRESS Docket no. 295875101
So it gives a poor experience of your customer service. Please revert me back with complete details & resone for delay.
Thanks
Apoorv nath tripathi
Mob: 91 9450503440
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