DearSir, Madam...
Greeting's for the day Sir,
As i am using my laptop (LENOVO IDEA PAD) from dated 17/06
till date as there is a problem on the Screen getting Horizontal Lines on
the screen, and also their is a problem on the Touch Keypad, there are some
dots getting and it is increasing day by day. So i am not very much
satisfied with the Model in six moth's i started getting the problem though
it is in the WARRANTY period. So after 1 years what will happen to my
laptop i don't know and what kind of service will you be providing me that
also i don't know. As i also visited the service center so the person
sitting at center also told me to mark the mail. And from where i have
taken the laptop from there also not getting good response for ur
distributor side, I request you sir to solve the problem ASAP. I want the
laptop to be replace as early as. Detail's of the Laptop is mention below.
Authorized Dealer: BYTE sales & services
Date of Purchase : 17-06
Model Number: G470-59067062 / 1559067062cb07074356
Complain Number : 4270442249
And i have talked all the higher people of Lenova staff but not a single person has takening the responsibility to solve my case that why i have came to u side, so please help me...
Regards,
Inderpal singh Adhi..
91 9879181567
[email protected]
Vadodara Gujarat India
Dear sir/madam,
Kindly see this matter and solve my problem with 24hrs or i am sending this case to directly in to the media As well as in consumer forum, how lenova company making foolish to the customer, not a single support from your company...
Last week i am talking with Sumaiya Sultana and jatin panchal, Mr. Jatin Panchal says that i will reply u within 24hrs but still not a single reply from ur organization, I thing there no manner of working in such a good organisation, that why your company people is not replying to my case and not solving my case,
Mr mrizulla has committed to me i will send u one form to u and fill this and send to me for changing the Laptop but still i have not getted a single form to your company side, So what i thing for Your organization... for this commitment...
What u want to do, i want to my laptop should be replacement on the urgent basic... ASAP..
So Check my problem and solve,
Regards,
Inderpal singh Adhi..
91 9879181567
[email protected]
From: Inder Adhi
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]" ; "[email protected]" ; "[email protected]"
Sent: Wednesday, 21 March 1:51 PM
Subject: Re: Laptop Problem 4270442249
Dear Mirzulla
I just want now what r u doing for my case still no reply from any side, i thing it is high time to talk with u, ur company think that why we reply for this case... and not a single support from ur side also...
I thing i want to forget this mail to consumer form, as well as in Media how company people making the foolish people...
Regards,
Inderpal Singh Adhi
From: Inder Adhi
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]" ; "[email protected]" ; "[email protected]"
Sent: Tuesday, 13 March 10:22 AM
Subject: Re: Laptop Problem 4270442249
Hi,
What r u doing for my case??? No reply was coming
Regards,
Inderpal Singh Adhi
From: Inder Adhi
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]" ; "[email protected]" ; "[email protected]"
Sent: Friday, 9 March 10:56 AM
Subject: Re: Laptop Problem 4270442249
Dear sir,
As per ur mail reply i have already went to your services center, there is only saying we don't have any authorization of replacement of laptop, we r give u only services, if u want to replace Ur laptop just mail to which i will give u mail id, and I don't want to repair my laptop i want to replace this laptop ant any cost... and see all pics also which i have attached with this file, this is last and finally sending u mail, and see this matter properly and give me refund or give me replacement of this laptop... ASAP..
Regards,
Inderpal Singh Adhi.
From: Lenovo Care Baroda
To: [email protected]
Cc: 'Jatinkumar M Panchal1' ; [email protected]; 'Consumerupdate West'
Sent: Wednesday, 7 March 10:39 AM
Subject: RE: Laptop Problem 4270442249
Dear Customer,
Please visit our service center to proper dignouse and part replacement.
As per our last 2 or 3 times telephonic discussion and we are trying to
convince to you visit our service center for proper dignouse and part
replacement.
Thanks & Regards
Nimesh Adhyaru,
Silvertouch InfoTech Pvt. Ltd.
A-130, Rajlaxmi Complex,
Old Padra Road,
Baroda-390007
Ph. 0265-2340893
&--Original Message&--
From: Sumaiya Sultana [mailto: [email protected]] On Behalf Of
Consumerupdate West
Sent: Tuesday, March 06 3:28 PM
To: [email protected]; [email protected]
Cc: Jatinkumar M Panchal1
Subject: Fw: Laptop Problem 4270442249
FYI...
Thanks &Regards
Sumaiya
Admin co-ordinator
IBM India Private Limited, Block C,
Embassy Golf Links Business Park, Off. Koramangala
intermediate ring road, Bangalore - 560071, INDIA.
(: Toll Free # 180030029929)
&-- Forwarded by Sumaiya Sultana/India/Contr/IBM on 03/06 03:27 PM
&--
Lenovo
Consumer/India/Co
ntr/IBM To
Sent by: Dipankar Consumerupdate
Samal 1 West/India/Contr/IBM@IBMIN
cc
03/06 03:25 Subject
PM Fw: Laptop Problem 4270442249
Hi Team,
FYI,
Case: 4270442249
Thanks and Regards,
Harshith Rai K
Lenovo Consumer Tech support
(Toll free # - 1800 300 29929 |[email protected])
&-- Forwarded by Dipankar Samal 1/India/Contr/IBM on 06/03 15:24
&--
From: Mir Zahed Ulla/India/Contr/IBM
To: Lenovo Consumer/India/Contr/IBM@IBMIN
Cc:
Date: 06/03 13:45
Subject: Fw: Laptop Problem
Hi Team
Please Reply to the customer on High parity...
Thanks & Regards
Mir Zahed Ulla
SME (SMC)
IBM India Private Limited,
Block C, 1st Floor, Embassy Golf Links Business Park,
Koramangala Intermediate ring road,
Bangalore - 560071, INDIA,
* : [email protected]
Ext: 080-41927902
&-- Forwarded by Mir Zahed Ulla/India/Contr/IBM on 03/06 01:45 PM
&--
From: Inder Adhi
To: Mir Zahed Ulla/India/Contr/IBM@IBMIN
Cc: Lenovo Consumer/India/Contr/IBM@IBMIN
Date: 03/05 04:47 PM
Subject: Re: Laptop Problem
Dear sir,
As per i have talk with your customer care and he said send me the mail,
but not giving proper answer and proper response, and ur customer care has
given mail id and he has said that sent your all the problem to this mail,
and i have send u, and now u r telling to talk with customer care, i don't
understand what r u doing for my case just roaming me one place to
another, just i thing i want to directly go the media and consumer form
for this think, how your people of Customer Care and your company Staff
making foolish to the people and not a single support from u
side...
Regards,
Inderpal Singh Adhi
From: Lenovo Consumer
To: Inder Adhi
Cc: Mir Zahed Ulla
Sent: Monday, 5 March 1:55 PM
Subject: Re: Laptop Problem
Dear Customer,
As per the trail mail, for replacement of the machine, kindly contact the
below details.
Lencare address
1.Email Support: [email protected]
2.Phone Support: 1-800-425-55554 (Toll Free)
Thanks and Regards,
Harshith Rai K
Lenovo Consumer Tech support
(Toll free # - 1800 300 29929 |[email protected])
From: Inder Adhi
To: Lenovo Consumer/India/Contr/IBM@IBMIN
Cc: Mir Zahed Ulla/India/Contr/IBM@IBMIN
Date: 05/03 13:40
Subject: Laptop Problem
Greeting's for the day Sir,
As i am using my laptop (LENOVO IDEA PAD) from dated 17/06
till date as there is a problem on the Screen getting Horizontal Lines on
the screen, and also their is a problem on the Touch Keypad, there are some
dots getting and it is increasing day by day. So i am not very much
satisfied with the Model in six moth's i started getting the problem though
it is in the WARRANTY period. So after 1 years what will happen to my
laptop i don't know and what kind of service will you be providing me that
also i don't know. As i also visited the service center so the person
sitting at center also told me to mark the mail. And from where i have
taken the laptop from there also not getting good response for ur
distributor side, I request you sir to solve the problem ASAP. I want the
laptop to be replace as early as. Detail's of the Laptop is mention below.
Authorized Dealer: BYTE sales & services
Date of Purchase : 17-06
Model Number: G470-59067062 / 1559067062cb07074356
Complain Number : 4270442249
As i had also attached the scan copy of my invoice and also the
letter which i got from service centre. I will be waiting for the positive
& prompt reply.
Thanks & Regards,
InderPal Singh Adhi
91- 9879-181-567
[email protected]
(See attached file: inderpal1.png)(See attached file: inderpal2.png)(See
attached file: IMG20120301_001.jpg)(See attached file: IMG20120301_002.jpg)
(See attached file: IMG20120301_003.jpg)(See attached file:
IMG20120301_005.jpg)(See attached file: IMG20120301_004.jpg)
DearSir, Madam...
Greeting's for the day Sir,
As i am using my laptop (LENOVO IDEA PAD) from dated 17/06
till date as there is a problem on the Screen getting Horizontal Lines on
the screen, and also their is a problem on the Touch Keypad, there are some
dots getting and it is increasing day by day. So i am not very much
satisfied with the Model in six moth's i started getting the problem though
it is in the WARRANTY period. So after 1 years what will happen to my
laptop i don't know and what kind of service will you be providing me that
also i don't know. As i also visited the service center so the person
sitting at center also told me to mark the mail. And from where i have
taken the laptop from there also not getting good response for ur
distributor side, I request you sir to solve the problem ASAP. I want the
laptop to be replace as early as. Detail's of the Laptop is mention below.
Authorized Dealer: BYTE sales & services
Date of Purchase : 17-06
Model Number: G470-59067062 / 1559067062cb07074356
Complain Number : 4270442249
And i have talked all the higher people of Lenova staff but not a single person has takening the responsibility to solve my case that why i have came to u side, so please help me...
Regards,
Inderpal singh Adhi..
91 9879181567
[email protected]
Vadodara Gujarat India
Dear sir/madam,
Kindly see this matter and solve my problem with 24hrs or i am sending this case to directly in to the media As well as in consumer forum, how lenova company making foolish to the customer, not a single support from your company...
Last week i am talking with Sumaiya Sultana and jatin panchal, Mr. Jatin Panchal says that i will reply u within 24hrs but still not a single reply from ur organization, I thing there no manner of working in such a good organisation, that why your company people is not replying to my case and not solving my case,
Mr mrizulla has committed to me i will send u one form to u and fill this and send to me for changing the Laptop but still i have not getted a single form to your company side, So what i thing for Your organization... for this commitment...
What u want to do, i want to my laptop should be replacement on the urgent basic... ASAP..
So Check my problem and solve,
Regards,
Inderpal singh Adhi..
91 9879181567
[email protected]
From: Inder Adhi
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]" ; "[email protected]" ; "[email protected]"
Sent: Wednesday, 21 March 1:51 PM
Subject: Re: Laptop Problem 4270442249
Dear Mirzulla
I just want now what r u doing for my case still no reply from any side, i thing it is high time to talk with u, ur company think that why we reply for this case... and not a single support from ur side also...
I thing i want to forget this mail to consumer form, as well as in Media how company people making the foolish people...
Regards,
Inderpal Singh Adhi
From: Inder Adhi
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]" ; "[email protected]" ; "[email protected]"
Sent: Tuesday, 13 March 10:22 AM
Subject: Re: Laptop Problem 4270442249
Hi,
What r u doing for my case??? No reply was coming
Regards,
Inderpal Singh Adhi
From: Inder Adhi
To: "[email protected]" ; "[email protected]"
Cc: "[email protected]" ; "[email protected]" ; "[email protected]" ; "[email protected]"
Sent: Friday, 9 March 10:56 AM
Subject: Re: Laptop Problem 4270442249
Dear sir,
As per ur mail reply i have already went to your services center, there is only saying we don't have any authorization of replacement of laptop, we r give u only services, if u want to replace Ur laptop just mail to which i will give u mail id, and I don't want to repair my laptop i want to replace this laptop ant any cost... and see all pics also which i have attached with this file, this is last and finally sending u mail, and see this matter properly and give me refund or give me replacement of this laptop... ASAP..
Regards,
Inderpal Singh Adhi.
From: Lenovo Care Baroda
To: [email protected]
Cc: 'Jatinkumar M Panchal1' ; [email protected]; 'Consumerupdate West'
Sent: Wednesday, 7 March 10:39 AM
Subject: RE: Laptop Problem 4270442249
Dear Customer,
Please visit our service center to proper dignouse and part replacement.
As per our last 2 or 3 times telephonic discussion and we are trying to
convince to you visit our service center for proper dignouse and part
replacement.
Thanks & Regards
Nimesh Adhyaru,
Silvertouch InfoTech Pvt. Ltd.
A-130, Rajlaxmi Complex,
Old Padra Road,
Baroda-390007
Ph. 0265-2340893
&--Original Message&--
From: Sumaiya Sultana [mailto: [email protected]] On Behalf Of
Consumerupdate West
Sent: Tuesday, March 06 3:28 PM
To: [email protected]; [email protected]
Cc: Jatinkumar M Panchal1
Subject: Fw: Laptop Problem 4270442249
FYI...
Thanks &Regards
Sumaiya
Admin co-ordinator
IBM India Private Limited, Block C,
Embassy Golf Links Business Park, Off. Koramangala
intermediate ring road, Bangalore - 560071, INDIA.
(: Toll Free # 180030029929)
&-- Forwarded by Sumaiya Sultana/India/Contr/IBM on 03/06 03:27 PM
&--
Lenovo
Consumer/India/Co
ntr/IBM To
Sent by: Dipankar Consumerupdate
Samal 1 West/India/Contr/IBM@IBMIN
cc
03/06 03:25 Subject
PM Fw: Laptop Problem 4270442249
Hi Team,
FYI,
Case: 4270442249
Thanks and Regards,
Harshith Rai K
Lenovo Consumer Tech support
(Toll free # - 1800 300 29929 |[email protected])
&-- Forwarded by Dipankar Samal 1/India/Contr/IBM on 06/03 15:24
&--
From: Mir Zahed Ulla/India/Contr/IBM
To: Lenovo Consumer/India/Contr/IBM@IBMIN
Cc:
Date: 06/03 13:45
Subject: Fw: Laptop Problem
Hi Team
Please Reply to the customer on High parity...
Thanks & Regards
Mir Zahed Ulla
SME (SMC)
IBM India Private Limited,
Block C, 1st Floor, Embassy Golf Links Business Park,
Koramangala Intermediate ring road,
Bangalore - 560071, INDIA,
* : [email protected]
Ext: 080-41927902
&-- Forwarded by Mir Zahed Ulla/India/Contr/IBM on 03/06 01:45 PM
&--
From: Inder Adhi
To: Mir Zahed Ulla/India/Contr/IBM@IBMIN
Cc: Lenovo Consumer/India/Contr/IBM@IBMIN
Date: 03/05 04:47 PM
Subject: Re: Laptop Problem
Dear sir,
As per i have talk with your customer care and he said send me the mail,
but not giving proper answer and proper response, and ur customer care has
given mail id and he has said that sent your all the problem to this mail,
and i have send u, and now u r telling to talk with customer care, i don't
understand what r u doing for my case just roaming me one place to
another, just i thing i want to directly go the media and consumer form
for this think, how your people of Customer Care and your company Staff
making foolish to the people and not a single support from u
side...
Regards,
Inderpal Singh Adhi
From: Lenovo Consumer
To: Inder Adhi
Cc: Mir Zahed Ulla
Sent: Monday, 5 March 1:55 PM
Subject: Re: Laptop Problem
Dear Customer,
As per the trail mail, for replacement of the machine, kindly contact the
below details.
Lencare address
1.Email Support: [email protected]
2.Phone Support: 1-800-425-55554 (Toll Free)
Thanks and Regards,
Harshith Rai K
Lenovo Consumer Tech support
(Toll free # - 1800 300 29929 |[email protected])
From: Inder Adhi
To: Lenovo Consumer/India/Contr/IBM@IBMIN
Cc: Mir Zahed Ulla/India/Contr/IBM@IBMIN
Date: 05/03 13:40
Subject: Laptop Problem
Greeting's for the day Sir,
As i am using my laptop (LENOVO IDEA PAD) from dated 17/06
till date as there is a problem on the Screen getting Horizontal Lines on
the screen, and also their is a problem on the Touch Keypad, there are some
dots getting and it is increasing day by day. So i am not very much
satisfied with the Model in six moth's i started getting the problem though
it is in the WARRANTY period. So after 1 years what will happen to my
laptop i don't know and what kind of service will you be providing me that
also i don't know. As i also visited the service center so the person
sitting at center also told me to mark the mail. And from where i have
taken the laptop from there also not getting good response for ur
distributor side, I request you sir to solve the problem ASAP. I want the
laptop to be replace as early as. Detail's of the Laptop is mention below.
Authorized Dealer: BYTE sales & services
Date of Purchase : 17-06
Model Number: G470-59067062 / 1559067062cb07074356
Complain Number : 4270442249
As i had also attached the scan copy of my invoice and also the
letter which i got from service centre. I will be waiting for the positive
& prompt reply.
Thanks & Regards,
InderPal Singh Adhi
91- 9879-181-567
[email protected]
(See attached file: inderpal1.png)(See attached file: inderpal2.png)(See
attached file: IMG20120301_001.jpg)(See attached file: IMG20120301_002.jpg)
(See attached file: IMG20120301_003.jpg)(See attached file:
IMG20120301_005.jpg)(See attached file: IMG20120301_004.jpg)
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