DEAR SIR,
AS I ALSO BELONG TO THE SAME PROFESSION IN COMPUTER FIELD. I HAVE TOOK THE LAPTOP ON RENT FROM 6M COMPUTER SERVICES FOR 1 MONTH, FROM SANTOSH SETH OFFICE AT LAMING TONE ROAD, ON DATED 13TH OF DECEMBER FOR MY CUSTOMER. FOR THE DEPOSIT OF 13000.00 AND RENT OF 650 PER MONTH.
BUT I GAVE HER 15000.00 AS DEPOSIT AND ASK FOR THE GOOD ONE, BECUASE MY CUSTOMER NEED A GOOD LAPTOP FOR ITS USE. AND MONEY DOESNT MATTER FOR MY CUSTOMER...
SO SHE GAVE ME THE LAPTOP WHICH WAS IN CONDITION... BUT THE BATTERY WAS NOT CHARGED SO THAT I CAN CHECK ITS OPERATING SYSTEM.
SHE TOLD ME THAT THE LAPTOP IS IN GOOD CONDITION ONLY YOU NEED TO CHARGE THE LAPTOP... SO I PICK UP THE LAPTOP WITH THE DEPOSIT RECEIPT AND HAND OVER TO MY CUSTOMER...
NOW WHEN THE ONE MONTH GET PASSED AND ON THE 13TH OF JANUARY. WHEN I WENT TO RETURN THE LAPTOP AFTER SEEING THE LAPTOP SHE TOLD ME THAT THE LAPTOP BATTERY IS NOT CHARGING AND IT GET DAMAGE... SO I WILL DEDUCT THE 1000.00 RS. FOR THE DAMAGE OF BATTERY ALONG WITH THE ONE MONTH RENT.
BUT WHEN I SAID TO HER THAT AT THE TIME OF RECEIVING THE LAPTOP FROM YOU... THE LAPTOP WASN'T CHARGED... AND THE WHOLE ONE MONTH MY CUSTOMER HAD USED THE LAPTOP BY USING THE EXTERNAL POWER FROM CHARGER...
THEN TO ALSO SHE DINT LISTEN TO ME.
BUT AFTER LOOKING TO THE LAPTOP PROPERLY. I IDENTIFY THAT THE LAPTOP CHARGER WHICH SHE HAD GIVEN TO ME FOR CHARGING THE LAPTOP... IS THE DIFRENT ONE. AND NOT COMPITABLE FOR THE LAPTOP VOLTAGE AND AMPIER.
IF THE AMPIER GET DIFFERENCE IN THE LAPTOP AND CHARGER THEN THE LAPTOP BATERRY WILL NOT CHARGE PROPERLY... AND IN THAT CASE THE BATTERY MAY GET DAMAGE... AND THE CHAGER WHICH I GET FROM HER AT THE TIME OF RECEIVING FOR RENT HAS THE CHARGING PROBLEM...
AND THE SPECIFICATION OF THE LAPTOP INPUT IS 19V / 3.5 AMP.
AND THE CHARGER SPECIFICATION WAS 19V / 4.5 AMP.
SO THAT MAKE THE DIFFIFERNCE AND BATTERY GET DAMAGE... WHICH I CAME TO KNOW WHEN I SAW AT THE BACK OF CHARGER AND LAPTOP.
AFTER SHOWING HER THE DIFFERENCE OF LAPTOP AND CHARGER. SHE SAID THAT IT IS UR FAULT YOU MUST SEE AND HAVE TO RECEIVED THE LAPTOP.. I CANT DO ANY THING AND I HAVE TO DEDUCT THE 1000.00 RUPEES FROM YOURS DEPOSIT. THIS BULL SHEET EXUSE WILL NOT BE ACCEPTED. AND YOU HAVE TO PAY FOR THAT.
HERE I WANT TO MENTION THAT: IT WAS A RETAILERS RESPONSIBILITY TO CHECK THAT WHAT PRODUCT I AM GIVING TO HIM / HER.
WHEREAS SHE ASK FOR RS. 13000.00 DEPOSIT AND I HAVE GIVEN TO HER RS 15000.00, SO THAT I MAY GET THE GOOD LAPTOP FROM HER WHICH I CAN USE FOR ONE MONTH WITHOUT ANY INTERUPTION. BUT SHE BROKE THE COMITTMENT WHAT SHE DONE.
IN THIS CASE MY CUSTOMERS FAITH FROM ME HAS BEEN LIFTED UP... THEY THINK THAT I HAVE RECEIVED THE FULL AMOUNT OF DEPOSIT AND I HAVE NOT HANDED TO HIM THE FULL AMOUNT OF 15000.00 RUPEES.
SO I HAVE A HUMBLE REQUEST FROM YOU. TO LOOK INTO THE MATTER.
AND TO TAKE THE PROPER ACTION AGAINST THE 6M COMPUTERS.
HOPPING TO HEAR A QUICKER FROM YOU...
THANKING YOU.
COMPLAINANT: MOHD YASIN
MOBILE NO. 9820696007
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