Acer 5536G
Company loaded Windows 7 not working properly

Just Opened sealed pack my laptop ACER 5536G... I am trying to make recovery CD... but unable to do that because of window 7..

Company doesn't have any information of Window 7 in my laptop..poor

database..

Laptop demands my hard drive on factory default settings to make a recovery CD...

I have encountered this issue second time... i guess ACER is loosing brand value due to poor customer service...