PLEASE THE MESSAGE BELOW FOR YOUR PERUSAL
RE: GEORGE AMPAABENG to Euro
show details 19 Mar (3 days ago)
My Acer product
Case ID : 1035803N
Serial No: LUS050B24391324E162547
Model: AOA150-BB AOXPHSTGB1 MC UMACB 2*512/160/
Unfortunately has not been delivered to me. The only delivery attempt was on 10/03 of which there was nobody in the house to sign or collect the item. the driver or whoever [called SAM] came left a note that says and i quote "SORRY WE MISSED YOU". That was 10/03 at 3pm. Since then nobody has come to deliver anything to me personally or any member of my family. I called dhl last friday {12/03] and they promised to deliver again on 16/03. Now tell me if the item has been delivered, how on earth will it be delivered again on 16/03?
Please i am not interested in all this story. The driver who delivered i hope has not died, nor gone abroad. ALL AM ASKING FOR IS MY LAPTOP FROM ACER. NO REPLACEMENT AS I HAVE SOME USEFULL DATA OF WHICH THE LOST OF IT WILL BE SERRIOUS.
Thank you
- Show quoted text -
On 19 March 17:22, Euro Mail wrote:
Hello, Thank you for contacting Acer.
Regarding your enquiry,
The DHL website states it was delivered on the 11th March and signed for at 16.35 by
GEORGE AMPAABENG
Regards
Jonathan
Acer Technical Support Team
Opening Times
Mon – Fri
09:00 to 17:30
Tel: 0871 760 1000
Fax: 0870 853 1004
Please reply with full history when responding to this e-mail.
&--GEORGE AMPAABENG wrote: &--
To: Euro Mail
From: GEORGE AMPAABENG
Date: 18/03 05:49PM
Subject: Re: Acer Product Repair - Progress Update
Dear,
sorry i have not yet received my acer product, Case ID 1035803N since i received this email
George
On 10 March 15:10, Euro Mail < [email protected] > wrote:
Hello, Thank you for contacting Acer.
Regarding your enquiry,
Your Acer product, Case ID 1035803N has been repaired and is now ready for despatch.
You have been allocated DHL tracking reference number 025867933148 .
Please expect shipment and delivery within the next 2 business days.
You can check the progress of your delivery at www.dhl.co.uk using the tracking reference above. (Select ‘Next Day’ track by ‘Ident Code’)
Note: Your DHL reference may take up to 24 hours to show up on the DHL tracking website.
Regards
Jonathan
Acer Technical Support Team
Opening Times
Mon – Fri
09:00 to 17:30
Tel: 0871 760 1000
Fax: 0870 853 1004
Please reply with full history when responding to this e-mail.
&--GEORGE AMPAABENG < [email protected] > wrote: &--
To: [email protected]
From: GEORGE AMPAABENG < [email protected] >
Date: 09/03 06:08PM
Subject: Re: Acer Product Repair - Progress Update
Customer care centre,
I just accessed my mail and have been asked to contact you for an update of repairs of my acer laptop with the following:
Case ID : 1035803N
Serial No: LUS050B24391324E162547
Model: AOA150-BB AOXPHSTGB1 MC UMACB 2*512/160/ has arrived at our Repair Centre and is awaiting repair.
george
On 9 March 08:10, < [email protected] > wrote:
Dear Acer Customer,
Your Acer product
Case ID : 1035803N
Serial No: LUS050B24391324E162547
Model: AOA150-BB AOXPHSTGB1 MC UMACB 2*512/160/ has arrived at our Repair Centre and is awaiting repair.
For further updates please contact our Customer Contact Centre on one of the numbers below.
UK - 0870 853 1000
Eire - 44 870 853 1000
Email - [email protected]
Or, try our new online repair status check on the service & support section of our website (www.acer.co.uk).
Kind Regards,
Acer Computer UK Repair Centre
www.acer.co.uk
--
george
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--
george
Disclaimer: This email contains information that is for sole use of the intended recipient and may be confidential or privileged.
If you are not the intended recipient, any further review, disclosure, copying, distribution, or use of this email, or the contents of this email is strictly forbidden.
Please notify the sender immediately and destroy all copies of this message, if you are in receipt of this email in error.
--
george
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