My name is M.Parthasarathi and I am staying in Thiruvanmiyur, Chennai 600 041. I purchased a Desk Top Computer Acer make with 3 years extended free warranty from Arshan Systech Pvt. Ltd., 14, Central Avenue St., Kodambakkam, Chennai 600024 vide their invoice no:1678 dt. 30.09.08. Till we buy the products those buggers are speaking very sweetly, once we bought the same thats all, they don't come back to us.
During this one and half year I have called them for service thrice and they attended my case minimum after 20 days from the date of my complaint. They concentrate only on their paid AMC customers. They don't bother about us.
This time I had problem in my CD drive. I registered a complaint on 23.01.10 and they came and taken my CD drive on 27.01.10 after that there is no feed back from them. I called 4 times during this time, they said the CD Drive is still under checking and they said that the same will be fixed in my system by last saturday. But one week is over there is no feed back from them.
I request you all please dont buy any products from Arshan Systech Pvt. Ltd., 14, Central Avenue St. Kodambakkam, Chennai 600024 and you yourself dont't increase your Blood Pressure by calling them for service. Hope those buggers have some branches also. Be careful. Inform all of your know persons not to go to Arshan.
Thanks & Regards,
M.P.Sarathi
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